Center for Retail Leadership

The COVID Pivot

Wednesday, May 19, 4-5:30 p.m.

The title immediately reminds us all of a very dangerous, perhaps extremely personal, pandemic. It also reminds us of the massive disruption to the retail sector it is leaving in its wake. This event will speak directly to the retail and consumer “experience” of the disruption itself. 

Enormous change, especially change on a global scale, brings with it enormous challenges. But, as always, “enormous” opportunity follows. Explore with us the retail disruption, the consumer revolution it started, and the previously unforeseen opportunities it is creating. 

Hear from expert retail “responders” how the need for an immediate “pivot” and their proactive response allowed many businesses to survive, even prosper, and others to fail. Explore with us the consumer pivot, from their “where I shop and how I shop” revolution, to their “what am I shopping for” evolution. 

Most importantly, learn what you can do to not just survive this cataclysmic event, but to anticipate and then participate in its ongoing revolution.


Moderated by: Chris Joseph, Founder & CEO, Cascade Spirits

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