Office of Information Technology

Technology Help Desk and ID Services

Get Help Online in the PSU Help Center

To request technology support, contact us with the Get General IT Support form. You can also find answers to many technology-related questions by searching our knowledge base for help articles.

Visit the PSU Help Center at pdx.edu/help.

Screenshot of PSU Help Center website at go.pdx.edu/help

Call Us or Chat With Us

We offer phone support five days a week, except during university holidays and closures.

  • Monday through Friday, 8 a.m. to 7 p.m.

Phone: 503-725-4357
Toll-free: 1-800-547-8887 ext. 5-4357

Our chatbot is available at all times, with live chat support available five days a week, except during university holidays and closures.

  • Monday through Friday, 8 a.m. to 5 p.m.

To access the chatbot or live chat support, select the green Open Kit Chatbot button in the bottom right corner of your screen.

Visit Us

Visit the Technology Help Desk and ID Services in person in the FMH Student Services Lobby five days a week, except during university holidays and closures. More information about obtaining an ID card is available on our ID Card page.

  • Monday through Friday, 9 a.m. to 5 p.m.