Call the Technology Help Desk and ID Services
We offer phone support five days a week, except during university holidays and closures.
- Monday through Friday, 8:00 A.M. to 7:00 P.M.
2026 Summer Term Hours (starting June 22)
- Monday through Friday, 8:00 A.M. to 5:00 P.M.
Phone: 503-725-4357
Toll-free: 1-800-547-8887 ext. 5-4357
Chat with the Technology Help Desk and ID Services
Our chatbot is available at all times, with live chat support available five days a week, except during university holidays and closures.
- Live Chat Monday through Friday, 9:00 A.M. to 5:00 P.M.
To access the chatbot or live chat support, select the green, Open Kit Chatbot button in the bottom right corner of your screen.
Visit the Technology Help Desk and ID Services
Visit the OIT Help Desk & ID services in person in the FMH Student Services Lobby five days a week, except during university holidays and closures. More information about obtaining an ID card is available on our ID Card page.
- Monday through Friday - 9:00 A.M. - 5:00 P.M.
2026 Summer Term Hours (starting June 22)
- Monday through Thursday, 10:00 a.m. to 3:00 p.m.
- Friday, Closed
During September and Orientation Days (July 8, 9, 27, 28 and August 26, 27)
- Monday through Friday - 9:00 A.M. - 5:00 P.M.