Work Orders
For maintenance issues in your room or a common area, you can submit a Work Order via the Housing Portal. There is no charge for 99% of work orders. We do not charge for normal wear and tear to a building or unit.
Work Orders are generally responded to within 48 hours and between 10:00am - 4:00pm, Monday-Friday. In most cases, you do not need to be present when Maintenance staff visits your room to make repairs, but you must ensure the affected area is cleared as much as possible of your personal belongings to provide room for staff to work.
If you have a maintenance issue that needs an immediate response, such as a leaking pipe or the heat isn't working in the building, please call the Housing Office (Monday-Friday, 9:00am-5:00pm) at 503-725-4375 or your RA On-call during the evening or weekend.
Internet
If you have an issue with internet, please contact the Office of Information Technology Help Desk at 503-725-4357 or help@pdx.edu. You can also reach their online PSU Helpdesk Support to chat, request services, or find answers to technology-related questions.
Laundry
Laundry Cards
All residents can download the payment app, Clean Pay [PDF]. You will be able to load money into the app, and use it to start the machines. Students who do not want to use the app can purchase and load a laundry card in the Ondine lobby.
Laundry Machines
Laundry machines are located in every building. If you experience problems with the kiosk, Clean Pay app, or machines, contact Coin Meter. They can be reached at 503-452-4111 or service@coinmeter.com. Visit Coin Meter for more information.