Refunds

Refund Policy

Refunds are issued on accounts when there is a credit balance. Depending on the reason for the refund, refund penalties such as drop charges or partial tuition reimbursement may apply. These can reduce the total amount of the refund. 

Dropped classes involving financial aid must be approved by the Financial Aid Office before a refund is issued. Payments made by credit card will have any refund credited back to the card. All other refunds are disbursed via the student's selected refund option (direct deposit or mailed paper check). 

For refunded check payments, including electronic (e-check) payments, there will be a 2-week waiting period while funds are cleared before any refunds can be processed. Parking permits may not be refundable.  Please contact Transportation and Parking Services for details regarding parking permit refunds.

PSU offers students the option of receiving their refund by signing up for direct deposit, or by receiving their refund check via mail.

Setting up direct deposit is done through the Banweb student portal. Once the direct deposit is set up and a refund overpayment is processed through the student’s account, it can take up to three business days before the funds are available to the checking or savings account provided, depending on the banking institution’s policies. 

Overpayments to a student account made via credit card will be credited back to that card; otherwise, refunds will be disbursed according to the student's preferences. Set up direct deposit to ensure timely disbursement of your refunds.   

PLEASE NOTE: Refund checks distributed via mail will be sent to the most recent address on file with Portland State University. If you wish to receive your refund via mailed check, please make sure that your address is up to date.

Refund checks are never provided at the Student Accounts office; refunds are distributed only through direct deposit or via mailed check.  

Normal processing times for student account refunds after initial disbursements are between 4 and 6 weeks.

If you have compelling reasons for needing a refund sooner than this wait period allows for, please fill out the Expedite Refund Request Form. Your request will be reviewed by a staff member. 

Financial Aid Refunds

Financial aid disbursement is initiated ten (10) days before the term starts and is under no circumstances available before then.

PSU offers students the option of receiving their financial aid refund by signing up for direct deposit, or by receiving their refund check via mail.

Setting up direct deposit is done through the Banweb student portal. Once the direct deposit is set up and a refund overpayment is processed through the student’s account, it can take up to three business days before the funds are available to the checking or savings account provided, depending on the banking institution’s policies. 

Financial aid refund checks are never provided at the Student Accounts office; refunds are distributed only through direct deposit or via mailed check.  

IMPORTANT: financial aid refunds cannot be issued before the official disbursement date. 

Other Refund Policies

Special Course Fees

Academic departments that charge fees in addition to regular tuition maintain their own refund schedules for those fees. Students must contact the department in question to receive approval for refunds.

Health Studies

All Health Studies special course fee refunds are automatic. Please contact the department for estimates on refund wait periods. 

Student Health Insurance

Fees associated with the Student Health Insurance premium are not refundable after the second (2nd) week of the term. Insurance fees will be deducted before calculating refunds. To waive out of the Student Health Insurance plan, please contact SHAC for forms and information. 

Overseas Programs

Regular tuition, fees, and surcharges paid by students in special overseas programs are nonrefundable.

Dropping All Courses

Completely dropping all classes does not cancel a student's obligation to pay back a student loan that was taken out, or a balance owed to the university. Refund calculations in the case of dropping all courses are based on the total tuition and fees on a student account, along with applicable drop charges and partial tuition refunds. Students with outstanding balances such as short-term loans, deferred tuition, and any other financial obligations to the university at the time when all classes are dropped will have any refund due to them applied against the obligation first before any refunds are released.

Refund policy and calculation are matters separate from tuition payment arrangements.

Refunds for students receiving financial aid are credited back to the proper financial aid account. For more information, contact the Office of Student Financial Aid.

Military Service

The refund policy generally provides for a full refund of dropped or withdrawn courses resulting from entering or being called to active duty for military service within thirty days of withdrawal. No refund is available for course work in which a student has received academic credit or from courses not dropped/withdrawn. For a full refund, the student must make a written request to the Office of the Registrar. Documentation of the military orders requiring the dropping or withdrawal from classes is required.

A student voluntarily enlisting in a military service must drop/withdraw from classes according to existing academic policy, procedures and deadlines. They may also do so by petition to the Deadline Appeals Board.

Helpful links:

Financial Aid's Census Date Disbursement policy
Refund schedule and other refund policies 
Petition for current term tuition and fees
Petition for past term tuition and fees 
Petition for graduate tuition and fees