Contact

Student Financial Services

We are available via phone, chat, by appointment, or email Monday to Friday, 9am to 5pm. See below for ID Services hours. FMH can be accessed through the NW Park Blocks doors.

Contact Student Financial Services for the following:

  • Billing
  • Collections
  • Fee Verification
  • Past Due Accounts
  • Payments
  • PSU Payment Plan
  • Refunds
  • Returned Checks
  • Third Party Payments (3rdparty@pdx.edu)
  • Tuition & Fees

Email: studentfinancialservices@pdx.edu
Phone: 503-725-3440

FINANCIAL WELLNESS CENTER

Phone: 503-725-3440
Email: fwc@pdx.edu

CASHIERING SERVICES

Phone: 503-725-3440
Email: cashiers@pdx.edu
Mail Payments to:
PSU Cashier's Office
PO Box 908
Portland, OR 97207

ID SERVICES

General Hours: Monday, Wednesday, Friday, 12 - 2pm

Hours on January 4th, 6th, and 8th: 9 am - 2 pm

Closed: December 25, 2020 and January 1, 2021

Phone: 503-725-3440
Email: IDServices@pdx.edu

No appointment needed.

If you are an incoming new or transfer student, you can get your new student ID card once you are registered for your first term of courses.

Office of Financial Aid and Scholarships

Contact the Office of Financial Aid and Scholarships for the following:

  • Financial Aid Applications, Awarding, Eligibility, Disbursement, and Revisions
  • FAFSA/ORSAA Questions
  • Loan Management
  • Satisfactory Academic Progress
  • Scholarships

Chat: The fastest way to reach us is via chat. To start a chat session, go to Financial Aid and select the orange bar in the bottom right corner of the window.

Chat Hours: 10am - 4pm Monday, Tuesday, Wednesday, and Friday; 11am - 5pm Thursday

Email: askfa@pdx.edu Response time could be up to two weeks. If you have an urgent question try chat first.

Phone: 503-725-3461
Toll-free: (800) 547-8887
Fax: 503-725-5965

Phone Hours: 9am-5pm Monday, Tuesday, Wednesday, and Friday; 11am-5pm Thursday

Appointments: We offer appointments with Financial Aid Counselors 12pm - 3pm Monday through Friday.

Mailing Address
Portland State University
Office of Student Financial Aid and Scholarships
PO Box 851
Portland, Oregon 97207-0851

Due to COVID-19, our physical office space in FMH is currently closed. However, we are still performing all essential functions remotely. We are available via phone, chat, by appointment, or email Monday to Thursday, 9am to 5pm. See above for ID Services' hours. FMH can be accessed through the NW Park Blocks doors.