Payments

Payments

Due to the impact that COVID-19 has had on our campus community, we are making some important changes for Spring Term 2020:

  • $100 late fee will not be charged if the April 6 payment is not received on time   
  • The period for receiving a 100% refund on dropped courses is being extended by 1-week to April 12

Payments are due on the 6th of each month, except for the first payment of winter term which varies each year. There are three ways to pay: online, in person, and by mail.

If your account has not been enrolled in the payment plan or paid in full by the first payment due date, your account will be automatically enrolled in the payment plan and you will be charged a $100 late fee. For more details about the dates and deadlines, review the Current Student Finance Timeline.


Pay Online

Pay online in Banweb using an echeck (free), or credit or debit card with CashNet (includes 2.75% merchant fee). To authorize a third party to pay on your account, see below.

  1. Go to Banweb and log in to your PSU student account.
  2. Navigate to the Student Finances tab and select Make a Payment
  3. Click Yes Continue to Cashnet and follow the prompts to submit payment

Echeck (electronic check or ACH) requires the routing number and U.S.-based bank account number. It takes 3-5 business days to complete the transaction.

Pay In Person

Payments can be made in person at the cashier counter. PSU only accepts cash or check payments in person. Credit and debit cards are not accepted at the counter. Online payments can be made at the computer kiosks on the first floor of Fariborz Maseeh Hall, during lobby hours.

In order to meet the State of Oregon mandate of PCI (Payment Card Industry) compliance, we are unable to take credit card payments via the cashier windows. Cardholder data is highly sensitive information and there is a high potential for computer fraud. PCI security standards require that no credit card numbers are stored on card terminals.

Pay by Mail

PSU is paperless and does not mail paper billing statements unless the account is past due. You can pay your bill without receiving a paper billing statement. To submit payment by mail:

  1. Make your check out to Portland State University
  2. Write your PSU ID number on the check in the memo field. 
  3. Mail your payment to the PSU Cashier's Office.

If you have received a paper bill, return the bottom third of the bill with your payment.


Parent or Third Party Paying for Student

Students may authorize parents or others to access their PSU ePay account and make payments on their behalf by creating a PIN for them. Authorized payers can view payments they’ve made, however they cannot see any other account information or authorize other payers. 

PSU will invoice third parties that require a separate invoice for the items on the student bill which the sponsor will pay on behalf of a student. To be considered for the third party billing process, sponsors must complete this application form and return to the Office of Student Financial Services.

To allow a parent, guardian or third party to pay on your account on your behalf:

  1. Go to Banweb and log in to your PSU student account.
  2. Navigate to the Student Finances tab and select Make a Payment.
  3. Click Yes Continue to Cashnet.
  4. In the lower left side of the window, there will be a box listing your third-party payers. There will be an option to add a new payer. Click on the link and follow the prompts to authorize the new payer.
  5. You will create a PIN for each authorized third party. 

For more information on employers' contributions, internationally sponsored student accounts, and veteran payments, see below. Portland State has dedicated staff to support third party billing for the U.S. Department of Veterans Affairs and sponsors.


Sponsored Accounts

If you need an employer, embassy, or other sponsoring agency to pay on your student account, you must present the Third Party Office with a statement of the agreement. The student is responsible for completing this in a timely fashion. The University will then invoice the third party directly for charges on the student's account.

Charges not covered by the third party must be paid by the student. If the third party fails to pay the invoiced charges, it becomes the student's responsibility to pay PSU.

Employers or Sponsors

Employers or sponsors wishing to pay on a student’s account may do so with authorization by the student. This grants permission for a third party to make payments to their account online via Banweb, PSU’s Student Information System. Contact the student to set up authorization, more information is above.

Veteran Benefits

If you are a veteran attending the university on the GI Bill or with other veteran benefits, you must complete the appropriate steps for veteran certification with the Office of the Registrar before we can bill the federal VA for your tuition.


Registration Cancellation Dates

Course registration is cancelled if an account balance from the previous term is not paid in full prior to the dates listed below. 

Term Registration Cancellation Date
Fall 2019 September 16, 2019
Winter 2020 December 30, 2019
Spring 2020 March 23, 2020
Summer 2020 June 15, 2020
Fall 2020 September 14, 2020

All dropped courses are subject to the refund schedule.


Returned or Non-payable Checks/eChecks

Paper check payments and echeck payments can fail for a number of reasons. These may include insufficient funds, mistyped account information, or your bank's individual policy regarding check payments. Before making payments on your student account, make sure that the account you are using has sufficient funds to cover your payment and double-check that the information you have provided for echeck payment is correct. 

If your check or echeck is returned due to a closed account, stopped payment, incorrect account number, or insufficient funds, PSU will:

  • Reverse the original payment on your account
  • Add a $25 returned check charge to your next bill 
  • Place a hold on your account (PSU reserves the right to cancel your registration for classes if a payment is returned as non-payable. If you feel the check was returned incorrectly, you may petition to have the $25 fee reversed by using the Returned Check Fee Petition Form.)

Every student is allowed two returned checks before they will no longer be allowed to pay with a check or echeck. This can be appealed using the Returned Check Fee Petition Form. If a student has two returned checks, they can pay with cashier's checks, money orders, or certified checks. Online payments can be made with a Visa, MasterCard, American Express, or Discover card (additional 2.75% charged per transaction).


Past Due Accounts

A student's account may be sent to collections after 90 days of non-payment. PSU will attempt to contact the student with two warning letters and a final notice that they are being sent to collections. Once the account is sent to an outside collection agency, the student will need to contact the assigned debt collector to make arrangements.

PSU Collections Services

PSU Collections Services provides information and support to students whose accounts have been sent to collections, including detailed review of student accounts, assistance with financial options, assignment of accounts to outside collections agencies, and application of Oregon Department of Revenue SOIL payments.


Merchant Fees

PSU strives to offer multiple payment options to students. To maintain the option of paying by credit card, students are required to pay this fee. PSU is not budgeted to support these fees; so we must pass these fees on to students. The alternative was to eliminate the option of paying by card altogether. Merchant fees continue to rise leading many universities to stop offering the option to pay by card. PSU does not include merchant fees into the cost of the tuition nor does PSU receive any portion of these fees. The fees are paid directly by CashNet to the credit card companies for processing the credit card payment. To avoid paying merchant fees, we recommend paying your bill online with eCheck.