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Center for Public Service

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Blog

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March 5, 2024

Project Management Support for FHWA WFL Planning Team

The overall goal of the project was for the Hatfield Resident Fellow (HRF) to provide project management support, planning analysis, and document design and development to the transportation planning team at the Federal Highway Administration’s (FHWA) Western Federal Lands (WFL) office based in Vancouver, WA. …
February 28, 2024

Declining Job Satisfaction Among Local Election Administrators

Also appearing in Electionline WeeklyThe Elections & Voting Information Center (EVIC) Local Election Official (LEO) Survey has been conducted annually from 2018-2024, except in 2021. This coverage over time has allowed our research team to identify trends and changes in the election official community…
February 28, 2024

Voter Education: Right-Sizing Funding and Support for Local Election Officials

Thessalia (Lia) Merivaki, PhD | Associate Teaching Professor, Georgetown University, McCourt School of Public Policy | Associate Research Professor, The Massive Data Institute, Georgetown UniversityMara Suttmann-Lea, PhD | Associate Professor of American Politics, Connecticut CollegePaul Gronke, PhD |…
February 17, 2024

Innovators: Process Improvement Program|Review & Structuring of Innovators Training Curriculum

There are three main goals for this project: 1) develop a training curriculum that centers equity and support to employees; 2) ensure that all employees are informed on the availability of the training program and feel welcomed; and 3) create an ongoing assessment of Metro’s efforts towards innovation,…
February 14, 2024

Audit of Metro’s FOTA hiring program

This was the first audit of Metro’s First Opportunity Target Area (FOTA) hiring program since its implementation in 1989. The goal was to evaluate processes and outcomes of the program and identify any risks to efficiency, effectiveness, or compliance. Findings are used to make recommendations to Metro,…
February 13, 2024

Bureau of Technology Services Unified Project and Portfolio Management Intake Process

The Bureau of Technology Services (BTS) serves as the City of Portland’s in-house information technology service provider – supporting the technology needs of over 7,000 City employees and hundreds of thousands of community members seeking digital access to City Services.
February 9, 2024

Expanding the 2022 1115 Waiver to Support the Housing Needs of Individuals…

The goal was to identify programs and regulations in Oregon and across the country that have proven successful in connecting individuals with carceral involvement to stable housing and can be valuable role models to better inform the Oregon Health Authority (OHA) on how to shape the new waiver benefits to…
February 9, 2024

Indicator Development for 2030 Regional Waste Plan

Metro is a regional government serving over 1.7 million residents in Clackamas, Multnomah, and Washington counties. Part of Metro’s portfolio is planning and overseeing the region’s solid waste system. The 2030 Regional Waste Plan (RWP) is a vision for the solid waste system and a blueprint for achieving that…
January 9, 2024

Case Study Research to Guide Metro’s Development of a Performance-Based Management System

With ongoing initiatives in strategic target setting, equity metrics, budget equity, process improvement, and diverse data analyses in various departments, the overarching goal of the project was to explore the development of a comprehensive performance management program that integrates and coordinates…
December 21, 2023

Prineville Resort Feasibility Scoping

The Prineville Reservoir resort area was once a popular boating and campground destination for many generations. However, the resort area has fallen into disuse after the concessionaire left in 2019 and the land lease was returned to the Bureau of Reclamation (BOR). BOR entered a partnership with Oregon…
November 9, 2023

Metro South Transfer Station Project

The goal of this project is to create a more supportive work environment for all Metro South Transfer Station (MSS) employees. This will be accomplished through improvements to management structure, management-employee relationships, operational practices, and accountability policies as suggested in an…
November 9, 2023

Joint Utility Affordability Framework

This report aims to develop a Joint Utility Affordability Framework in conjunction with the Portland Water Bureau and the Portland Bureau of Environmental Services, and produce an Annual Joint Utility Affordability Report FY2022-23, that provides an overview of all affordability resources provided by PWB and…

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Portland State University

Center for Public Service

Portland State University
Urban Center 570T 506 SW Mill St. Portland, OR 97201
P.O. Box 751 PA-ELI Portland OR 97207
Phone:
(503) 725-8261

Email:
publicservice@pdx.edu
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