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Center for Public Service

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Blog

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October 7, 2025

City of Scappoose Senior Center Compliance Training

In June 2021, the Oregon Department of Justice issued a final audit report regarding the Scappoose Community and Senior Citizens Center.
October 7, 2025

Seattle Public Utility Report

Seattle Public Utilities (SPU) has commissioned the Center for Public Service at Portland State University (PSU-CPS) to research possible changes in the governance of wastewater treatment services in the Seattle/King County metropolitan region. This executive summary explains how the PSU-CPS team came to…
October 7, 2025

Portland Fire and Rescue Workplace Culture Assessment

Portland Fire and Rescue (PF&R) is committed to equity and inclusiveness. To reaffirm and strengthen its commitment to equity and inclusiveness, PF&R commissioned the Center for Public Service (CPS) at Portland State University (PSU) to conduct an assessment of its workplace culture. The study involved…
October 7, 2025

An Oregon Heritage Committee Volunteer Study

Based on survey responses from 86 out of 270 heritage organization leaders (32% response rate), and 186 volunteers from across approximately 25 heritage organizations, this report highlights the importance of volunteers in supporting and making the work of Oregon’s heritage organizations possible.
October 7, 2025

Oregon Department of Administrative Services Customer and Employee Survey Results

In order to obtain input from DAS customers and employees, the Department of Administrative Services (DAS), in partnership with the Executive Leadership Institute (ELI) at Portland State University, and Pivotal Resources Inc, conducted two surveys: one for customers and one for DAS employees. The purpose of…
October 7, 2025

Strategic Assessment of Oregon Corrections Enterprises (OCE) Phase III

Building on the first two phases of this engagement, this Phase III report offers a number of specific recommendations that we believe are essential – not just to enable Oregon Corrections Enterprises (OCE) to offer far more prison inmates meaningful work opportunities in the future, but to ensure OCE’s long…
October 7, 2025

Strategic Assessment of OCE/DOC Work and Related Programs Phase II

In 1994, Oregon voters overwhelmingly approved Measure 17, a ballot initiative that created new requirements for the Oregon Department of Corrections (DOC) to operate prison inmate “work and on-the-job training programs.” (Oregon Constitution: Article 1, Section 41).To help implement Measure 17, in 1999 the…
October 7, 2025

Strategic Assessment of OCE/DOC Work and Related Programs Phase I

The Oregon Corrections Enterprises (OCE), a self-supporting and semi-independent agency of the State of Oregon reporting to the Director of the Department of Corrections (DOC), signed an agreement with the Center of Public Service (CPS) at Portland State University (PSU) to conduct a strategic assessment in…
October 7, 2025

The Local Government Fiscal Resiliency Project

In the fall of 2017, the North Star Civic Foundation contracted with the PSU Center for Public Service team to look at the current and near-term fiscal fortunes of 35 representative local governments in Oregon. The backdrop for this analysis is a reality that’s long been acknowledged: many Oregon local…
October 7, 2025

Transforming the City of Portland Innovation Capability: Next Steps for the 2015 Innovation Fund

The purpose of this memo is to provide the City of Portland with a high-level roadmap of immediate next steps that it can take as it launches the 2015 Innovation Fund and the second phase of its strategic innovation initiative. This roadmap includes a comprehensive strategy that deploys communication, learning…
October 7, 2025

The Future Of WorkSource

The Future of WorkSource is a joint project of the Oregon Employment Department and Local Workforce Investment Boards to examine the effectiveness of WorkSource—what the system needs to do in order to provide value and meaningful impact to its customers, how customer needs vary region by region, and how state…
October 7, 2025

Functional Analysis and Operations Review of the Oregon Department of…

In November 2012, the Oregon Department of Education (ODE) entered into an Intergovernmental Agreement with Portland State University’s (PSU) Center for Public Service (CPS). This agreement outlines the scope of work for CPS to perform a Functional Analysis and Operations Review of ODE.

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