Course Withdrawal and Tuition Refund Policy

General Policy

Please note that the Center's course withdrawal and tuition refund policy for credit and non-credit courses and workshops differs from the typical university policy.

Written request to drop/withdraw from a course received by the Program Coordinator by 5pm, 7 business days prior to the first class (Minus any applicable non-refundable fees and $100 administration charge)	100% tuition refund
Written request to drop/withdraw from a course received by the Program Coordinator prior to the participant attending the second class: (Minus any applicable non-refundable fees and $100 administration charge)	40% tuition refund
Written request to drop/withdraw from a course received by the Program Coordinator after a participant has attended the second class	0% tuition refund

All withdrawals must be processed by Center for Public Service staff. Please complete the PSU Non-credit Programs Withdrawal Request Form when you need to withdraw from a course. The date used for purposes of granting refunds shall be the date the form is received.

Appeals to the refund policy must be requested in writing and will be reviewed and decided by the Center for Public Service Leadership team.

If a course is cancelled by the Center for Public Service, students will receive a 100% refund of tuition with no penalties. Credit card fees are nonrefundable.

Executive Seminar Program in Natural Resources Leadership Policy

Please note that the ESP Cancellation Policy differs from the standard Center for Public Service policy. In the event that a registered participant is unable to attend a session, the sponsoring agency is encouraged to send a substitute to one, two, or three cases at no additional cost. Please notify the ESP Program Administrator of any substitutions as soon as possible.

In the event that a full ESP case week is rescheduled and a registered participant is unable to attend the session on its new dates, the sponsoring agency is encouraged to send a substitute for that case. If the sponsoring agency is unable to send a substitute, the cancellation policy applies. In this circumstance, program participants are responsible for communicating their schedule to the ESP Program Administrator in a timely way to trigger the cancellation policy. Note that the rescheduling of a case is very rare, caused by a federal government shutdown or other extraordinary circumstances.

The Executive Seminar Program is not responsible for additional cancellation costs a participant might incur, including but not limited to changes to travel and lodging arrangements.

Cancellation policy:

Refund Period	30 Days Prior	15-29 days prior	14 days or less prior
Refund Description	100% less $100	50% less $100	0%
Cancel Full Package (3 cases + Capstone)	$ 11,100.00	$ 5,500.00	No Refund
Cancel One Case Out of a Full Package	$ 2,100.00	$ 1,000.00	No Refund
Cancel Two Cases Out of a Full Package	$ 6,600.00	$ 3,250.00	No Refund
Cancel an Individually-purchased Case	$ 4,400.00	$ 2,150.00	No Refund

JaLoGoMa Program Policy

Please note that the JaLoGoMa Program (Japanese Local Governance and Management) cancellation policy differs from the standard Center for Public Service policy.

Advance registration is required for the JaLoGoMa Program. If you have decided to participate, please register by the deadline specified on the program website. Once advance registration is completed, JaLoGoMa staff will notify the participants to make payment, and the payment is required to be made within 10 days after the notification.

If a registered participant is unable to attend, the participant or sponsoring agency is encouraged to send a substitute at no additional cost. Please notify JaLoGoMa program staff of any substitutions as soon as possible. If a substitute cannot be arranged, no refunds will be issued once payment has been completed.

Participants are advised to begin making travel and lodging arrangements only after submitting their program payment. Please note that CPS is not responsible for any travel cancellation fees incurred.

If the program is canceled by CPS after payment has been made, the program fee will be refunded to participants. However, due to fluctuations in currency exchange rates at the time of the refund, the refunded amount may differ from the original payment. Credit card processing fees are non-refundable.

Payment Methods:

Credit card payments are accepted (JCB, Visa, MasterCard, American Express, Discover). Please note that a processing fee (4.25%) will be added.
If you prefer to pay by international wire transfer, please contact CPSJAPAN@pdx.edu in advance.