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Center for Public Service

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Blog

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July 25, 2024

Oregon Health Authority Provider Engagement Plan

To determine the reasons for, and barriers that prevent, providers actively participating in the Medicaid network with the Oregon Health Authority. This includes provider network adequacy, retention, recruitment, and communication strategies that are and are not working.
July 22, 2024

City of Portland Community Outreach and Voter Education Coordination for GTAC

The goal of the project was to coordinate community outreach efforts and voter education activities, ensuring that all relevant tasks are completed for successful community engagement. This included scheduling briefings, processing presentation requests, supporting Government Transition Advisory Committee …
July 14, 2024

Oregon Health Authority - Transformation Center

The project primarily focused on two key areas. First, a qualitative analysis of Community Health Improvement Plans (CHIPs) was conducted to contribute to the draft of the Senate Bill 902 report for the state legislature. This work involved restructuring the report to ensure clarity, accuracy, and relevance…
July 14, 2024

City of Portland Transition Team

The overall goal of the project was to support the City’s Transition Team as Portland prepares to shift to a new form of government. Portland voters elected to change the city charter, ushering in a 12-member City Council and ranked-choice voting starting in the 2024 general election. To make sure these…
June 28, 2024

Metro Fairview and Troutdale Recycle at Work

This report encompasses the activities and outcomes for the Recycle at Work (RAW) program for the Cities of Fairview and Troutdale. RAW was initiated by Metro to implement outreach and compliance efforts related to Metro's Business Recycling Requirements (BRR) in the region. In FY 2024, Metro provided funds to…
May 9, 2024

City of Springfield Long-Term Budget Strategies

The CPS research team analyzed financial data contained in some 7,000 revenue and expense line items in the city’s general ledger, reviewed budget and financial report data, and interviewed department heads and members of the city council. The goal has been to identify possible strategies for long term fiscal…
April 9, 2024

Digital Accessibility Policy & Implementation Plan

The overarching goal of this project was to provide a more equitable experience for the public when accessing Oregon Health Authority’s (OHA) online information and services. A recent rule change to the Americans with Disabilities Act establishes digital accessibility standards and governments’…
April 9, 2024

Performance Management Plan to Enhance Data-Driven Budget Decisions

The overall goal of the project was to develop a comprehensive performance management plan to augment data-driven budget decisions within Multnomah County’s Central Budget Office. The report “Performance Outcome Framework” is an organizational document to define, illuminate, and measure the outcomes of…
March 22, 2024

Portland Bureau of Emergency Management

ShakeAlert is an Earthquake Early Warning (EEW) system from the U.S. Geological Survey. It uses a network of ground-motion sensors and sophisticated algorithms to detect an earthquake seconds after it begins, calculate its location and magnitude, and estimate the resulting intensity of shaking. Alerts can then…
March 9, 2024

Accessibility in Public Meetings and Healthcare

The Oregon Health Authority (OHA) Equity and Inclusion Division carries out more than 16 distinct functions for the agency and state, providing expertise and technical assistance on equity, inclusion, anti-racism, anti-oppression, universal accessibility, and social justice topics. The project goal was to…
March 9, 2024

Youth Respite in Oregon

The overall goal of this fellowship project was to assess the state of youth respite care in Oregon and make recommendations for overcoming barriers to respite service access for youth. The System of Care Advisory Council (SOCAC) oversaw the research and recommendation development while also heavily relying on…
March 9, 2024

Organizational Assessment to be used in the creation of a Strategic Plan…

In anticipation of the City of Portland’s charter transition, the four major public safety bureaus – Police, Fire, Emergency Communications (911) and Emergency [Disaster] Management – were asked to create a joint strategic plan for the community safety service area. The plan would guide integration of the…

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Portland State University

Center for Public Service

Portland State University
Urban Center 570T 506 SW Mill St. Portland, OR 97201
P.O. Box 751 PA-ELI Portland OR 97207
Phone:
(503) 725-8261

Email:
publicservice@pdx.edu
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