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In anticipation of the City of Portland’s charter transition, the four major public safety bureaus – Police, Fire, Emergency Communications (911) and Emergency [Disaster] Management – were asked to create a joint strategic plan for the community safety service area. The plan would guide integration of the…

With ongoing initiatives in strategic target setting, equity metrics, budget equity, process improvement, and diverse data analyses in various departments, the overarching goal of the project was to explore the development of a comprehensive performance management program that integrates and coordinates…

The overall goal of the project was for the Hatfield Resident Fellow (HRF) to provide project management support, planning analysis, and document design and development to the transportation planning team at the Federal Highway Administration’s (FHWA) Western Federal Lands (WFL) office based in Vancouver, WA. …

The overall goal of the project was to develop a comprehensive performance management plan to augment data-driven budget decisions within Multnomah County’s Central Budget Office. The report “Performance Outcome Framework” is an organizational document to define, illuminate, and measure the outcomes of…

Metro is a regional government serving over 1.7 million residents in Clackamas, Multnomah, and Washington counties. Part of Metro’s portfolio is planning and overseeing the region’s solid waste system. The 2030 Regional Waste Plan (RWP) is a vision for the solid waste system and a blueprint for achieving that…

To determine the reasons for, and barriers that prevent, providers actively participating in the Medicaid network with the Oregon Health Authority. This includes provider network adequacy, retention, recruitment, and communication strategies that are and are not working.

The Bureau of Technology Services (BTS) serves as the City of Portland’s in-house information technology service provider – supporting the technology needs of over 7,000 City employees and hundreds of thousands of community members seeking digital access to City Services.

There are three main goals for this project: 1) develop a training curriculum that centers equity and support to employees; 2) ensure that all employees are informed on the availability of the training program and feel welcomed; and 3) create an ongoing assessment of Metro’s efforts towards innovation,…

The goal of this project is to get feedback on Oregon Health Authority’s (OHA) Medicaid Administrative Rules Community Engagement practices, find ways to improve engagement, and give OHA recommendations on their engagement process.

In early 2024, the Nehalem Bay Health District (NBHD) received a grant from the Oregon Community Foundation to develop plans to engage members of their community who have traditionally been excluded from public decision-making. Though not a direct service provider, the NBHD recognized that it has a significant…

This is the first of three reports between now and March of 2021 addressing the strategic planning opportunities and action steps for scaling-up the LiveWell Method™ (LW) throughout Oregon’s 600+ assisted living and residential care facilities (ALFs and RCFs). The LW website (https://www.livewell-oregon.com/)…

With guidance from Portland State University’s Center for Public Service, the board participated in a strategic planning effort involving the review of stakeholder feedback, full board discussions and small group work sessions, resulting in a five-year strategic plan as reflected in this final report.