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Center for Public Service

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Blog

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July 28, 2026

Disaster Communication with African American, Black Immigrant and Refugee Communities

The Oregon Health Authority and the Center for Public Service at Portland State University partnered to assess disaster communication within Black, Indigenous, People of Color and Tribes. The purpose of the assessment had two focuses 1) to identify how diverse community groups prefer to receive information,…
October 14, 2025

Health Equity and Strategic Medicaid Resource Utilization under Oregon’s…

The project primarily focused on two key areas. First, a qualitative analysis of Community Health Improvement Plans (CHIPs) was conducted to contribute to the draft of the Senate Bill 902 report for the state legislature. This work involved restructuring the report to ensure clarity, accuracy, and relevance…
October 14, 2025

Nonprofit Capacity Building Through Program Evaluation: The Nonprofit…

Oregon Health Authority (OHA) partnered with the Nonprofit Institute at Portland State University (NPI) to deliver content related to receiving a professional certificate in program evaluation. Thirty nine individuals applied for this opportunity, and 34 individuals were accepted from the nonprofit…
October 13, 2025

Nehalem Bay Health District State of the Community Report: Strategic…

The purpose of this report by The Nonprofit Institute (NPI) at the Center for Public Service at from Portland State University is to provide the draft data and analysis conducted as part of the Nehalem Bay Health District (NBHD) planning process. This draft report reflects data gathered as of March 4, 2019. …
July 14, 2025

Multnomah County: Deflection & Sobering Project

Multnomah County’s Deflection Program connects clients who would otherwise be arrested for possession of a controlled substance to a behavioral health pathway toward recovery. The overall goal of the project was to provide public health and deflection review services to the Multnomah County Health Department’s…
June 14, 2025

Performance Management

Metro has existing projects on setting strategic targets, equity metrics, budget equity, process improvement, and an array of data analysis and research in departments across the agency. The Hatfield Fellow project focuses on Employee Experience and evaluation of measurables for Metro’s Strategic Targets on…
June 7, 2025

City of Scappoose Senior Center Compliance Training

In June 2021, the Oregon Department of Justice issued a final audit report regarding the Scappoose Community and Senior Citizens Center.
May 14, 2025

Behavioral Health Division Program Assessment and Evaluation

This fellowship project aimed to assess the effectiveness of the Behavioral Health Division’s (BHD) program areas and develop data-driven recommendations for improvement. Working closely with the BHD Quality Management team—including senior researchers and division leadership—the Hatfield resident fellow…
April 14, 2025

Progress Dashboard for the City of Portland's Bureau of Technology Services

The goal for the Hatfield project is to create a dashboard that the City of Portland's Technology Bureau leaders can use to continuously assess their progress with implementing recommendations, from Garter, to improve efficiency and effectiveness of the Bureau. 
April 14, 2025

Community Advisory Panel Project

The overall goal of the project was to provide reporting, documentation, and communications services to the Medicaid Community Engagement and Policy Team working in partnership with the OHP Open Card Lived Experience Advisory Panel (LEAP) at the Oregon Health Authority. The Hatfield Resident Fellow (HRF) acted…
March 14, 2025

Promote Partnerships (Department of State Lands)

Developing communications and integrative solutions between DSL and other state agencies for wetland restoration projects that compensate for wetland loss due to development and while addressing priorities for habitat restoration. Using state-wide goals of addressing housing needs, climate change, and…
March 14, 2025

Innovators: Process Improvement Program- Trainings support and development…

The project has three main goals: 1) To assist, support, and lead training for the innovators program; 2) To develop a visual kit showcasing the tools employees learn during innovators training sessions; and 3) To create a standardized structure and opportunities for employee recognition.

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Portland State University

Center for Public Service

Portland State University
Urban Center 570T 506 SW Mill St. Portland, OR 97201
P.O. Box 751 PA-ELI Portland OR 97207
Phone:
(503) 725-8261

Email:
publicservice@pdx.edu
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