Student Health & Counseling

Health Services

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Health Services is here for you!

SHAC Health Services

Schedule an Appointment

Scheduling an appointment is easy! Call 503.725.2800 or use the online Patient Portal. For a medication refill call your pharmacy or contact SHAC’s main line.

Patient Portal

The Patient Portal is a secure portal allowing students to communicate with Health Services.

Common Student Expenses

A Student Health Fee covers most Medical and Counseling Services at SHAC. However, there are some services that incur an additional cost. For students with private insurance (i.e. are not on the PSU Student Health Insurance Plan) these charges are billed to the student’s PSU account. 

Hours & Location

Location: University Center Building Suite 200
Phone: 503.725.2800

Is SHAC Closed? Use the 24-Hour External Nurse Advice Line: 844.224.3145

Hours: M - Th 9am - 5pm & Fri 10am - 5pm 
Closed daily from 12 - 1pm 
 

Feedback Form

Let us know how we're doing.

You can use our contact form to send us feedback, compliments or concerns about Health Services. Go to our contact form, and select "Health Services" in the menu.

24/7 External Nurse Line

SHAC partners with TeamHealth, a 24/7 external nurse advice line that can help answer your medical questions and/or get you connected with resources when SHAC is closed.  For after hours assistance, contact 1.844.224.3145.

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Health Services Provided

Routine adult medical care, same day care, lab and x-rays, immunizations, screenings for STIs/STDs, birth control, emergency contraception, wellness exams - pap smears, specialist referrals , exams and support for sexual assault survivors (SANE), acupuncture, student travel appointments, trans health and prescription refills.

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Off Campus Vision Resources

SHAC does not provide vision services. You can find a variety of options in the surrounding community. Visualeyes located just blocks from PSU, offers a PSU student discount.

Telehealth

Telehealth Services

Telehealth visits use video cameras on your computer or phone to connect you to your provider, meaning you don't have to travel to get the care you need. You will be able to see, hear, and talk to your provider through video-conferencing.  Learn more about the types of health services visits that can be seen via telehealth.

Sexual Health Offerings

There is a wide variety of services available at SHAC including: STI screenings, rapid HIV testing, pregnancy testing, birth control, Sexual Assault Nurse Examination Assessment, emergency contraception, condoms including latex-free and non-lubricated, dental dams, and lubricants.

Want free condoms? The Oregon Health Authority can send you some by mail, visit their website for more information.

Acupuncture at SHAC

Limited appointments per term. Individual sessions (50 min) - Students on the PSU PacificSource Student Health Insurance Plan are covered at 100% (no out-of-pocket cost) at SHAC. For all other insurances - Cost $150. Appointments have in-depth review to discuss individual plans. All acupuncture fees are billed directly to a student's PSU account.

To learn more about acupuncture and commonly asked questions, visit the SHAC Acupuncture webpage.

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SHAC Patient Portal

There are a variety of ways to utilize the secure online Patient Portal: Update your profile information, schedule and cancel routine appointments, update your health history, view and print referrals, review messages by providers and SHAC staff, complete forms, scan and upload your current insurance card,

Access the secure portal

Trans Health 

Accessing Services at SHAC

Patient assessment, informed consent hormone therapy, prescribing gender affirming hormones, injections, counseling, and Trans friendly providers.

Accessing Services NOT Provided at SHAC

Need a referral or letter? Schedule an appointment at 503.725.2800. Have questions regarding Trans healthcare outside of SHAC? Contact transhealth@pdx.edu or visit the Transgender Health Care Resource Guide.

Trans Health

Trans Health Resource Guide

Portland State's Center for Student Health & Counseling (SHAC) is excited to offer our comprehensive Transgender Health Care Resource Guide that provides students with FAQs, access information, services provided at SHAC, community resources and more!

This document has been prepared by Portland State's Queer & Trans Healthcare Team and the Trans Health Clinical Consultation team at SHAC. 

Trans Friendly Community Resources

Do you need information about providers in the community after you graduate? Need insurance information? Visit the Portland State Queer Resource Center (QRC) Trans Community Resource Page for more information.
 

Sexual Assault Resources

Sexual Assault Nurse Examiner (SANE) Program
Supporting students survivors of sexual misconduct:

  • Visits are confidential and a police report does not have to be made to receive an exam (unless you are under the age of 18).
  • Most services are free or include a minimal charge.
  • If there is a potentially  life threatening injury we will assist getting you to an emergency room.
  • Forensic evidence can be collected within 120 hours or 5 days of an assault. If you choose to not report, forensic evidence will be collected anonymously and held for 60 years. You may choose to report in that time.
  • The SANE program works with PSU campus advocates who are available to support you through the SANE process and ensure your access to support services on and off campus.
  • If assault occurred over 5 days ago, you can still access medical services related to assault at SHAC. 
  • A nurse can also  assist in scheduling an appointment with Counseling Services if the patient desires.
  • If SHAC is closed, see “Off Campus” resources below.

Off-Campus Resources

Outside of SHAC business hours, services can be accessed at Portland area hospitals. For more information, contact the 24-hour hotline at Call to Safety 503-235-5333.  Call to Safety resources connect with Call to Safety’s 24/7 crisis line, in-person medical advocacy, follow-up advocacy and support groups.

Pacific EarClinic Portland*

Located in the same building as SHAC, Portland State now offers a state-of-the-art audiology clinic accessible to students. The clinic provides a full range of hearing care services and is a teaching clinic affiliated with the School of Audiology at Pacific University and the Speech & Hearing Sciences program at Portland State University. 

For a full list of services and more information, visit the Pacific EarClinic Portland website.

*This service is not offered at SHAC but is available to PSU students.