Project Status: Complete
At PSU, 43% of students who were unable to resolve all of their holds left, many of whom left with a financial hold. In partnership with the Office of Student Success, PSU's Division of Enrollment Management initiated a pilot program designed to predict students at risk of receiving a financial hold and proactively provide them with financial support. The Student’s First Resilience Fund provides $500 a term for three terms to a group of students identified as being likely to have a financial hold placed on their account. The program is expected to help increase retention rates on campus.