Student Success

person looking at the camera with a tablet and stylus in their hands

Incoming Student Questionnaire

Program Status: Implementation

The Incoming Student Questionnaire will help identify first-year students who may benefit from additional support and extended onboarding before the academic year begins.  The goal of the Questionnaire is to help students who may have barriers in their path to graduation and align a student's academic major with their professional aspirations. Additionally, the questionnaire helps to assess if a student has taken all the necessary steps and actions to enroll in classes. 

Accomplished

  • Fall 2025 Survey email invitation survey was sent to 3,240 new Fall-enrolled students between July 25th and September 29th.
    • Orientation allowed the survey to be sent out to students after each orientation throughout the summer.
  • In total, 1580 completed the survey with an overall response rate of 48.7%, including incompletes, and 44% with complete submissions only.
  • All survey respondents who indicated needing additional support were connected with appropriate staff.
  • The committee reviewed and agreed to a winter survey timeline.

In Progress

  • Working with admissions to utilize the applicant portal for questionnaire communication
  • Working with admissions to coordinate pacing of the questionnaire to ensure alignment with admissions and orientation efforts and communication.
  • Considering utilizing Slate to send out survey in future iterations
  • Continuing to review workflow to understand who will contact students and when
  • Creating more response templates for advisors
  • Coordinating timing of outreach. Team will continue to review the escalation matrix and review/coordinate responses
  • Further discussion to track the effectiveness of outreach is ongoing.

Project Health

  • The committee will assess the success of the response rate and outreach in comparison to the timeline and approach last fall
    • With the Sr Data and Research Analyst position vacant, term-to-term statistics are currently limited.
  • The committee will continue to monitor communication and outreach to ensure that efforts work in concert and in support of the outreach to students from admissions and orientation.

Project Team

Sponsor: Andrea Garrity and Randi Harris
Project Lead: Ilka Bailey
Project Manager: Pamela Bock
Project Team: Ilka Bailey, Beth Harris, Becki Ingersoll, Shayn Snyder, Caitlin Sweeney
Collaborators: Undergraduate Academic Advising (UAA), OSS, Transfer Center