Early Alerts: Student Communications

Subject: Instructor feedback regarding your classes - Action Needed

From: Student Academic Support Services (academicsupport@pdx.edu)

Hi [Student Name],
Your instructor alerted us that you might need some support with course content this term, and we're here to help you navigate any challenges. We understand that facing difficulties is a part of the college experience, and we want to ensure your success. Successful students who need support often take the following actions:

1. Meet with a Tutor or Academic Coach:

   PSU’s Student Academic Support Services offers both free Peer Tutoring Services and Academic Coaching. For Tutoring at the Learning Center, you can view the schedule on the Learning Center's website. If you don't see your class listed, you can always check in with your department. Academic Coaching provides students with someone to talk to about how to balance the pressures of school and life. Schedule an appointment with an academic coach on the Academic Coaching website. 

2. Form a Study Group 

   Connecting with your peers is an excellent way to solidify your understanding of the course content.  Here are some tips for working collaboratively with your classmates:

   1. Set clear goals for each session.
   2. Rotate leadership roles.
   3. Quiz each other to reinforce concepts.

3. Connect with Your Instructor:

   If you are missing classes, having challenges with Canvas, course content, or missing assignments please reach out to your instructor. They're there to help you succeed. If you could use help with how to connect with your instructor, reach out to success@pdx.edu. Also check out the Canvas Support information we put together.

4. Address Personal Challenges Affecting Performance:

   If personal issues are impacting your academic performance, consider reaching out to the CARES team or Basic Needs Hub. They are here to help you navigate challenges outside the classroom.

Don’t forget to check out Student Lingo, PSU’s free library of video workshops for students on topics ranging from time management to test-taking strategies and more!  

Remember, we're here for you. If you have any questions or need further assistance, please don't hesitate to reach out.

Best,
Your Student Success Team
Student Academic Support Services
Office of Student Success
Undergraduate Academic Advising

Subject: Missing or late assignments this term - Action Needed

From: Student Academic Support Services (academicsupport@pdx.edu)

Hi [Student Name],
Your instructor alerted us that you might need some support with turning in assignments this term, and we're here to help you navigate any challenges. We understand that life's difficulties can make it hard to get your work done, and we want to ensure your success. Here are some quick actions you can take:

1. Connect with Your Instructor:

   If you are missing classes, having challenges with Canvas, course content, or missing assignments please reach out to your instructor. They're there to help you succeed. If you could use help with how to connect with your instructor, reach out to success@pdx.edu. Also check out the Canvas Support information we put together.

2. Meet with a Tutor or Academic Coach:

   PSU’s Student Academic Support Services offers both free Peer Tutoring Services and Academic Coaching. For Tutoring at the Learning Center, you can view the schedule on the Learning Center's website. If you don't see your class listed, you can always check in with your department. Academic Coaching provides students with someone to talk to about how to balance the pressures of school and life. Schedule an appointment with an academic coach on the Academic Coaching website. 

3. Check out these Time Management Resources:

   Here are a few resources to help you balance your responsibilities and assignments:

   1. Make a Personal Calendar
   2. Setting Priorities
   3. Tips for Overcoming Procrastination

4. Address Personal Challenges Affecting Performance:

   If personal issues are impacting your academic performance, consider reaching out to the CARES team or Basic Needs Hub. They are here to help you navigate challenges outside the classroom.

Don’t forget to check out Student Lingo, PSU’s free library of video workshops for students on topics ranging from time management to test-taking strategies and more!  

Remember, we're here for you. If you have any questions or need further assistance, please don't hesitate to reach out.

Best,
Your Student Success Team
Student Academic Support Services
Office of Student Success
Undergraduate Academic Advising

Subject: Missing class this term - Action Needed

From: Student Academic Support Services (academicsupport@pdx.edu)

Hi [Student Name],
Your instructor alerted us that you have not been attending class regularly this term and you may benefit from some support, and we're here to assist you. We understand that challenges are part of the college experience, and we want to ensure your success. Here are some resources you might find helpful:

1. Personal Challenges Affecting Performance:

   If personal issues are impacting your academic performance, consider reaching out to the CARES team or Basic Needs Hub. They are here to help you navigate challenges outside the classroom.

2. Time Management Resources:

   Here are a few resources to help you balance your responsibilities and assignments:

   1. Make a Personal Calendar
   2. Setting Priorities
   3. Tips for Overcoming Procrastination

3. Connect with Your Instructor:

   If you are missing classes, having challenges with Canvas, course content, or missing assignments please reach out to your instructor. They're there to help you succeed. If you could use help with how to connect with your instructor, reach out to success@pdx.edu. Also check out the Canvas Support information we put together.

4. Meet with an Academic Coach:

   PSU’s Learning Center offers free Academic Coaching.  Academic Coaching provides students with someone to talk to about how to balance the pressures of school and life.  To schedule an appointment with an academic coach, click here.

Remember, we're here for you. If you have any questions or need further assistance, please don't hesitate to reach out.

Best regards,
Your Student Success Team
Student Academic Support Services
Office of Student Success
Academic Advising

Subject: Instructor feedback from your course - Action Needed
From: Student Academic Support Services (academicsupport@pdx.edu)

Hi [Student Name],
One of your instructors reached out and let us know that you might benefit from the resources PSU has to help students navigate college.  Whatever you may be experiencing, we are here to help you make sense of it all.  Please take a moment to read the different supports that may be useful to you and if you are not sure where to start just email us at success@pdx.edu! 

1. Meet with the Progression Team

   The Progression Team is here to help you if you have questions, don’t know where to go for help, or are worried about staying enrolled. To get in touch with the progression team, make a 1:1 appointment with a progression specialist.

2. Connect with an Academic Coach:

   PSU’s Learning Center offers free Academic Coaching.  Academic Coaching provides students with someone to talk to about how to balance the pressures of school and life.  To schedule an appointment with an academic coach, click here.

Remember, we're here for you. If you have any questions or need further assistance, please don't hesitate to reach out to us at success@pdx.edu.

Best regards,
Your Student Success Team
Student Academic Support Services
Office of Student Success
Academic Advising

These students receive personalized outreach from the Progression Team. The outreach a student receives will be customized based on instructor comments left in the alert.