Unsuccessful Transactions
Checks and e-Checks: Paper check payments and e-check payments can fail for a number of reasons. These may include insufficient funds, mistyped account information, or your bank's individual policy regarding check payments. Before making payments on your student account, make sure that the account you are using has sufficient funds to cover your payment and double-check that the account information you have provided for e-check payment is correct.
If your check or e-check is returned due to a closed account, stopped payment, incorrect account number, or insufficient funds, PSU will:
Reverse the original payment on your account
Add a $25 returned check charge to your next bill
Place a hold on your account (PSU reserves the right to cancel your registration for classes if a payment is returned as non-payable. If you feel the check was returned incorrectly, you may petition to have the $25 fee reversed by using the Returned Check Fee Petition Form.)
The $100 late fee applies to installments missed due to unsuccessful e-check payments. Every student is allowed two returned checks before they will no longer be allowed to pay with a check or e-check. This can be appealed using the Returned Check Fee Petition Form. If a student has two returned checks, they can pay with cashier's checks, money orders, or certified checks. Online payments can be made with a Visa, MasterCard, American Express, or Discover card (additional 2.75% charged per transaction, increasing to 2.85% effective July 5, 2023).
Credit Card: For various reasons, the credit card holder’s bank may decline an auto-pay transaction. The system will attempt to run the card three times on the due date. If none of these attempts are successful, the payment will be considered missed and a $100 late fee will be charged to the account. For large payments and when using credit cards issued by foreign banks, it is recommended that you contact your bank in advance to advise them that a transaction from Portland State University is expected.