Custom Training

We prepare your organization to find solutions collaboratively

Custom Training

Older woman speaking to a group at a table

We provide customized training in collaborative governance and conflict resolution for any organization or team seeking to enhance their effectiveness by using collaborative decision-making approaches within their organization or with outside stakeholders.

Our experienced staff, Portland State University faculty, and our affiliated private-practice mediators team up to provide training on a broad spectrum of collaborative approaches that really work.

What you’ll learn

Trainings include large and small group discussions, case studies, role plays, and other activities tailored to your organization’s mission, areas of focus, and educational needs. Some topics include:

  • Introduction to collaborative governance
  • Consensus decision making
  • Conflict resolution and conflict styles
  • Communication skills for building collaborative relationships
  • Conducting internal and external conflict assessments
  • Designing collaborative meetings
  • Framing an issue for collaboration
  • Implementing solutions collaboratively

Civic Leadership Academy

Learn about our Civic Leadership Academy customized training to foster civic leaders in your hometown.

More Information

For more information about NPCC customized training, call 503.725.9077 or email

What participants are saying

“This was a particularly well-run course. It had a lot of interactive exercises that really kept us engaged.” Brad Grenham, Attorney, US Department of the Interior–Solicitor’s Office

"Senior managers should attend this training so they can understand what it takes to get to real, sustainable decisions." Ben Berry, Chief Information Officer, ODOT

"This training responded exactly to the need that I recognize in our work. Our work should be to solve problems together with others, and these kinds of collaboration skills are necessary.” Matti Hovi

"We come across situations in which there are different parties with differing interests, and they should be reconciled in one way or another. The training has given me tools for recognizing such situations.” Jenni Kuja-Aro