Conditions of Today's Public Work and What's Needed to Make Change Staying in your lane, doing your job, and following standard operating procedures just isn’t enough in today’s world. But opportunities abound for those with the right perspective, the right competencies and a willingness to do “social and small ‘p’ political work.” Download video transcript (PDF Dr. Craig W. Shinn, Emeritus Professor of Public Administration and Instructor, Foundations of Collaborative Governance (PA 575)