Technology can often be one of the biggest challenges for online learners. Students who are concerned with their technology skills can identify someone to serve as their technology support person before taking an online course. Ideally, you are able to do the following prior to the term starting: using the Internet and a Web browser to perform searches, the ability to install software on your computer, and the ability to perform simple troubleshooting activities. If you need technical assistance, remember you can always call the OIT Helpdesk at 503-725-4351, or visit their support page to submit requests or schedule an appointment. Use the following helpful links in case you find yourself needing any additional information.
Are you in need of tech equipment for online learning? PSU has you covered! The library has laptops, webcams, WiFi hotspots, and more for you to check out. Items are available on a first come, first served basis -- don't delay!
Using Zoom for your classes? We've got you covered! Check out OIT's Zoom overview page which includes tutorial videos made by the Learning Center.
Sometimes you just need to talk to someone! Call the helpdesk at 503-725-4357 or use this page to submit a request or schedule an appointment with a technician.
Book an appointment with an OIT technician who will call you to help you through computer issues.
Did you know that PSU has a Virtual Computer Lab (VLAB) that students can access remotely? Through VLAB you can interact with a selection of academic software applications on your personal computer. Check out the VLAB Overview to learn more about this program, including how to login!
Not sure where to start or how to apply these resources to your school life? Academic coaches can work with you on these resources to supercharge your academic career and get the most out of your university experience. Meeting with a coach will better prepare you for the online/remote classroom environment.