Unsuccessful Transactions
Checks and e-Checks: Paper and e-check payments can fail for several reasons. These may include insufficient funds, mistyped account information, or your bank's policy regarding check payments. Before making payments on your student account, ensure that the account you use has sufficient funds to cover the payment and double-check that the account information you provided for e-check payment is correct.
If your check or e-check is returned due to a closed account, stopped payment, incorrect account number, or insufficient funds, PSU will:
Reverse the original payment on your account
Add a $25 returned check charge to your next bill
Place a hold on your account (PSU reserves the right to cancel your registration for classes if a payment is returned as non-payable. If you feel the check was returned incorrectly, you may petition to have the $25 fee reversed by using the Returned Check Fee Petition Form.)
The $100 late fee applies to installments missed due to unsuccessful e-check payments. Students are allowed two returned checks before they can no longer pay with a check or e-check. This can be appealed using the Returned Check Fee Petition Form. If a student has two returned checks, they can pay with cash, cashier's checks, money orders, or certified checks. Online payments can be made with a Visa, MasterCard, American Express, or Discover card.
Credit Card: The credit card holder’s bank may decline an auto-pay transaction for various reasons. The system will attempt to run the card three times on the due date. If none of these attempts are successful, the payment will be considered missed, and a $100 late fee will be charged to the account. For large payments and when using credit cards issued by foreign banks, it is recommended that you contact your bank in advance to advise them that a transaction from Portland State University is expected.