Jacquelyn Najera and Victor Garcia both recently completed their 1st year of the Master of Social Work program field placements with Lois Orner at Clackamas County Social Services, in varying roles. What they found in Lois’ supervision style deepened and enhanced their individual and collective experiences in field in ways they could not have anticipated.
Jacquelyn’s internship was in The Senior Companion Program as a case manager. The program was originally created as a workforce development program for people starting careers later in life but has evolved to meet the changing needs of the community. The Senior Companion Program trains participants to travel and give services to their elderly peers, like running errands, taking them to their appointments, helping with small house tasks, and overall companionship. Reflecting on her work in field over the year, Jacquelyn highlights spending time shadowing the Companions on visits with their peer clients as well as utilizing her role to ensure service delivery and solicit meaningful feedback.
Jacquelyn contextualizes that much of the growth she experienced in her field placement can be attributed to Lois’s strong supervision. Jacquelyn says of Lois, “She prioritizes supervision, she is an open and transparent person, and models excellent boundaries and also models how a strong supervisor/supervisee relationship should look.” Jacquelyn experienced a sense of personal safety within the supervisory relationship, and trusted that she could discuss her experiences in field as a woman of color. Jacquelyn attributes this to Lois initially bringing up identity differences between them, as well as how whiteness and racism might show up at the placement. As a student of color interning in a predominantly white organization, Lois leading this conversation and acknowledging the dynamics that Jacquelyn might experience made a significant impact on Jacquelyn and increased her trust in Lois.
Victor was an intern in the Clackamas County Social Service Homeless Outreach/Veterans program. In his role at the County, Victor interfaced with vets of all ages (from Korean War to Operation Iraqi Freedom) and assessed the duration of an individual’s experience of homelessness and their poverty level. Victor focused on working with dishonorable discharges who do not have access to VA benefits. Victor assisted in placing people on housing registries, helped participants obtain driver’s license and identifications cards and register for SNAP benefits, and walk through the process of applying for and obtaining Social Security Disability benefits. To interact with more vulnerable and hard-to-reach members of the veteran community, Victor conducted a significant amount of outreach under bridges, abandoned parking lots and other areas this initial outreach took him to. Using his rapport-building skills, insider knowledge as a veteran himself, and contacts he gained through community outreach, he was able to locate hard-to-find vets and connect them to resources.