Office Hours & Services
Winter Term Office Hours:
During Spring Term we are accepting appointments for permit purchases, returns, exchanges, and cash transactions only. Appointments are available Monday-Thursday 10AM-3PM and are 15 minutes in duration. To make an appointment please follow the instructions on our Appointment Page.
Payments and appeals for parking citations are available online via our Citations and Appeals page. For assistance from a staff member, please email us at firstname.lastname@example.org, or call our office during business hours at 503-725-3442.
Customer Requirements While in office:
- Face mask or face covering required*
- Maintain physical distancing
- Limit of 3 people in TAPS lobby at all times
- Guests who arrive with customers but are not conducting business, will be asked to wait outside
*A face mask or covering will be required to receive service. If you do not have a mask when you arrive, we will offer you a disposable face mask for your convenience.
Parking Structure Closures
Due to COVID-19 and operation changes, parking structure availability will be limited as follows:
- Parking Structure 1 (PS1): Levels 5-8 closed
- Parking Structure 3 (PS3): Basement and levels 2-6 closed
- Ondine Garage: Upper Level closed
- University Center Building (UCB): Basement closed
- Fourth Ave Garage: Limited to permit parking only, no hourly/daily parking
To keep our employees and customers at low risk, we are encouraging permit sales to be made online. Purchases will be processed within 1-2 business days and your new physical permit will be mailed to the address on your form response.
Annual Employee Permit Purchases and Returns can be done online. If you would like to purchase a new parking permit for the 2020-2021 financial year, please complete the Employee Parking Permit Remote Purchase Form.
Students can purchase Spring Term permits remotely online via our online parking portal. Please visit out parking pages below for more information regarding permit options.
Student and Employee TriMet Viking Passes and C-TRAN Passes can be purchased fully online. If you have already been issued a PSU Hop Card, simply complete the purchase online and your Hop Card will be loaded with your new pass. If you do not yet have a PSU Hop Card, make your purchase online and your new Hop Card will be mailed to the address provided at checkout within 1-2 business days. Please visit our Transit Pages for more detailed information regarding transit pass options.
Trimet Reduced Fare Program
TriMet is now able to verify your eligibility remotely on the TriMet website to help limit the number of customers in our office and the TriMet office downtown Portland.