Citation Appeals
You may request a citation fee reduction or waiver by submitting an official appeal online within 14 calendar days of the date that citation was issued. If an appeal is not submitted within 14 days, your right to appeal is automatically waived and the citation cannot be appealed.
Be sure to include all relevant information in your appeal, including any documentation that supports your case (such as proof of payment). Please allow 3-5 business days for a decision, you will be notified via email with the appeal results. If you need to attach physical documentation, you may upload files through the parking portal when appealing.
Reasons generally not considered valid for waiving or reducing parking citations include (but are not limited to):
- Lack of knowledge of Transportation & Parking policy
- Disagreement with Transportation & Parking policy or fees
- Inability to pay Transportation & Parking fees
- First parking violation on campus
- Failure to display or improperly displaying a valid permit multiple times
- Non-receipt of an overdue notice*
*Overdue notices are sent monthly to the address of the vehicle driver on file with PSU or to the address of the registered vehicle owner based on the Department of Motor Vehicles record.
Account Privacy
All account information, including name, contact, license plate, permit history, citation history, and account balances, are kept private by PSU. This information is only used for business purposes and is not disclosed to individuals other than the account holder. A valid account number, license plate, or citation number must be provided to obtain any of the information listed above or information deemed private to the account by PSU staff.