About This Course
Process improvement initiatives can help businesses work smarter, not harder. In this course, through a combination of lecture and hands-on learning, students will be introduced to the concepts of Lean, aiming to balance both the process side and the people side of improvement efforts.
On the process side, Lean initiatives have a goal of creating a more efficient system to deliver quality products and services to customers and stakeholders exactly when they need it. With traditional roots in manufacturing, Lean is known for its focus on the elimination of waste (muda), and in modern-day, these disciplines remain highly relevant and have the potential to revolutionize the way work is done — in any industry.
On the people side, creating a culture of collaboration with a commitment to continuous improvement, value is not only created for an organization’s bottom line, but also through heightened employee engagement, improved environmental sustainability, and increased agility to respond to ever-changing market demands.