CEPE's Process Improvement Certificate Program

About This Program
Process improvement methodologies take organizations to the next level by introducing efficiencies that use proven traditional methods to address modern-day challenges — in any industry and any function.

In this program, students will learn the principles, methodologies, and tools that are essential to creating a culture of continuous, sustained improvement. Through expert instruction, hands-on activities, and completion of a process improvement project relevant to the individual’s workplace, students will learn how they can be the agents of sustainable change needed to increase efficiency, reduce waste, and maximize business value.

The instructors bring real-world experience with implementing process improvement initiatives in a range of industries, from the manufacturing floor all the way to government agencies. This program offers diverse professional perspectives across a wide spectrum of organizations, including hospitality, food and beverage, and healthcare — plus students will have professional guidance on how to use this information to directly impact their own organizations.

Who Should Attend
This program is for individuals interested in learning the methodologies, tools, and mindset that are essential for improving processes, reducing waste, and creating sustainable, positive change.

What You’ll Learn
Upon completion of this program, students will have gained the knowledge to:

  • Understand the fundamentals of process improvement;
  • Apply appropriate process improvement tools and methodologies to different situations;
  • Cultivate a mindset and culture to support sustainable change;
  • Be familiar with common pitfalls of implementing process improvement initiatives.

6 Required Certificate CoursesCourse Schedule Button
Courses may be taken individually and in any order unless otherwise noted.
If pursuing the certificate, all courses in the certificate program must be completed within three years. A recommended sequence is below.

Foundations of Process Improvement (4 required courses // 6 days total)

Specialization in Process Improvement (Choose 1 elective course // 2 days each)

  • SS513: Six Sigma Fundamentals (2 days)
    • Delve into Six Sigma methodology, learn where popular tools fit into the Define, Measure, Analyze, Improve, and Control (DMAIC) improvement model, and learn key criteria for successful implementation
  • BE501: Lean Healthcare (2 days)
    • Learn how Lean principles can be used to meet the unique challenges faced in the healthcare industry
  • BE602: Inventory Management (2 days)
    • Explore both Lean and traditional inventory management principles and discover how companies can effectively implement those principles and reduce waste
  • BE603: Lean Business Processes (2 days)
    • Learn how Lean principles can be applied in an office setting and in a variety of different business functions

Process Improvement in Practice (1 required course // 2 days)

  • BE800: Process Improvement in Practice (2 days)
    • Visit a local organization that has successfully implemented process improvement initiatives, undertake your own process improvement project, and receive expert coaching

Certificate Program SnapshotSign up for e-newsletter button

  • In person at the Center for Executive and Professional Education
  • 2 times per year (Fall and Winter)
  • 6 classes / 10 days / 76 total hours of instruction. The program can be completed in as little as one term but must be completed within three years.
  • Full certificate cost: $3,394

Additional Programs You May Also Like


join process improvement linkedin groupJoin our LinkedIn group for CEPE students and graduates.
Also, find process improvement jobs here.


Questions  Questions about this program or courses? Contact us.

Custom Training  Interested in bringing this program to your organization? Contact us.