BE813: Leading Sustainable Change: Daily Management

Certificate Track: Process Improvement

About This Course
A key component to a continuous improvement culture is the daily rhythm and focus of leaders. A typical approach to improvement is to identify big goals and then take giant leaps toward meeting those goals in the least amount of time. While this sounds good in theory, it often leads to late deliverables, missed critical tasks, and employee burnout. This course explores how to link company strategy to daily improvement, establish leadership rhythms, and measure success.

What You’ll Learn
Upon completion of this course, students will have gained the knowledge to:

  • Link company strategy to daily improvement;
  • Develop key performance indicators and metrics;
  • Understand the importance of daily improvement meetings;
  • Establish leadership rhythms for daily improvement;
  • Measure the success of daily improvements.

The Learning Environment
This interactive course is held in person at PSU’s Center for Executive and Professional Education in downtown Portland and typically combines lecture, discussion, and individual and group activities.

Instructor: Alicia Garrison
 Alicia Garrison co-founded Northwest Food Solutions to help organizations plan and implement practical and sustainable solutions. She possesses more than 15 years of supply chain experience in operations and quality management roles, including working with Starbucks Coffee and TAZO. She earned a B.S. in Biology from the State University of New York.

Course SnapshotRegister now button
  • In person at the Center for Executive and Professional Education
  • 2 times per year (Fall and Winter)
  • 1 day, 8:00am - 4:30pm
  • Cost: $399

Other Required Courses in this Certificate Track
Enrolling in the full certificate program allows for more comprehensive learning in regard to process improvement.

Courses may be taken individually and in any order unless otherwise noted. Seven courses are required to complete the certificate. If pursuing the certificate, courses must be completed within three years. Visit the program page for a recommended sequence.

Questions  Questions about this program or course? Contact us.

Custom Training  Interested in bringing this program to your organization? Contact us.