Student Leaders for Service: Kate's Service at Rose Haven
Rose Haven is one of the community partners that works with the Student Leaders for Service (SLS) program. Rose Haven is a day shelter for women and those who are marginalized by their gender. Kate Hlad (pictured above) was their SLS member during the 2025-26 school year.
I interviewed Robin Corbo, Rose Haven’s Volunteer Manager, about the organization’s partnership with SLS.
Q: What is Rose Haven’s mission?
A: Rose Haven was founded 29 years ago. It’s a secular organization founded by a nun who worked with women and children in poverty. She moved to Portland and saw a vacancy in services for women during the day who were experiencing homelessness. She put out surveys to gather information from the community to see what they needed, instead of telling them what she would do for them. The number one answer she received was a safe place with a locked door. She secured a basement in Old Town and started what is now Rose Haven, a place where she provided coffee, community, and popcorn. She wanted to reinforce the dignity and intrinsic worth of everyone who came in.
Rose Haven has grown in mission and scope since then. Now we work with women and those who are marginalized by gender, children, and even pets to provide a day shelter and community center for those who experience homelessness, poverty, domestic violence, and people at the intersections of what marginalizes those communities in Portland.
The organization works with volunteers to provide radical hospitality. The staff are trained to work with the delicate needs of many different kinds of people with many different needs. We offer food, clothing, showers, enrichment activities, shopping with dignity, access to supplies and help navigating shelters. Much of the guest-facing work is done by volunteers. We served over 4,000 guests last year, and our staff is 28 people. We’ve worked with 600 volunteers this year. This organization requires an outpouring of community support.
Q: How do your Student Leaders for Services’ contributions to Rose Haven further that mission?
A: It’s incredible. Working consistently with guests over the full school year allows relationships to build, allows for understanding, provides skills needed to meet guests’ needs, and the students do it in alignment with their values. They foster community and loving action, and they do it with zeal. It’s a reflection of the worth they understand every person to have.
Consistently showing up allows volunteers to build positive relationships with guests, and effectively navigate challenges. For example, if a guest has a rough interaction with a volunteer, with someone coming in week after week true reconciliation can happen. Establishing healthy dynamics with other adults shows everyone involved that they can trust others, connect with them, and communicate.
Working with Kate, this year’s guest-facing Student Leader for Service, is a testimony of how much of herself she puts into the role and how much it means to guests. She works as hard as she can to meet people’s needs, not as a population, but as individual people. You can’t do that if you’re only coming in sporadically. It also helps us as an agency to have someone who we can depend on. It’s incredible to see who Kate was when she first began the position and what she’s able to do now, and how knowledgeable, caring, and dependable she is.
Q: Why did you choose to partner with PSU Student Leaders for Service?
A: It’s a mutually beneficial relationship. I cannot attest enough to the success of this program. It’s helpful to students who are studying gender studies, social work, family education, and so many other fields. Students need to have direct experiential work in order to apply for jobs and start their careers. Student Leaders for Service gain hundreds of hours of dedicated volunteer work and form relationships with guests, other volunteers, and staff. They are truly integrated into the community.
Q: What would you like a future student in this position to know about your organization and this position?
A: Rose Haven is a place where students’ efforts can have a positive immediate impact on someone who needs it the most. We work with families who have newly immigrated to the US, people who have separated from an abuser and are looking for shelter, guests who can’t express their gender identity anywhere other than inside Rose Haven, people who have freshly aged out of foster care. We work directly with these communities and do something that can make life more bearable and survivable. Our staff and volunteers become one of the voices that enforces how important it is that our guests stay alive and remain true to who they are. Someone is on their side.
We also need more people who speak languages other than English. Some of our guests speak Spanish, Russian, Ukrainian, Mandarin, and many other languages. And if you have lived experiences that align with those that are lived by our guests, please apply to volunteer with us.
We need people who don’t have predetermined ideas about what it means to be unhoused, to be in a position where you have to escape from something without having a place to escape to. Even if you don’t have experiences similar to our guests’ experiences, we need someone who is open to learning and unlearning at the same time. If you want to be part of a community where you’re working with people for their sake, not in order to come in and save anyone, then we are the place for you.
There is plenty of staff support in this position, but there’s also a lot of problem solving. No one day will look the same. We need someone who can be open, flexible, creative, and curious.