CM402 Implementing Change
About This Course
A change management strategy is meaningless without effective execution. This course covers the steps needed to successfully implement change, common challenges encountered, and how to use metrics to measure success. This includes managing stakeholder engagement, handling resistance to change, and assessing the training needs for bridging skills gaps.
Change is happening at an unprecedented pace and the demand for skilled change management professionals has never been greater. It is essential that individuals and organizations are able to adapt and successfully move through the process of change, and change managers can play an integral role in championing
What You’ll Learn
Upon completion of this course, students will have gained the knowledge to:
- Understand the steps needed to effectively implement change
- Engage with stakeholders and manage resistance to change
- Assess skill gaps and training & development needs
- Utilize metrics to measure success
The Learning Environment
This course is delivered in a virtual format and combines lectures, discussions, and group activities.
Courses may be taken individually and in any order unless otherwise noted. Four courses are required to complete the certificate. If pursuing the certificate, all courses in the certificate program must be completed within three years. Visit the program page for a recommended sequence.
Molly Angel, Principal of Angel Healthcare Consulting, is a change management expert with extensive experience in operations and change management specializing in the implementation of healthcare, technology, and...