BA114 The Competencies of a Business Analyst

BA114 The Competencies of a Business Analyst

About This Course


Knowing how to apply the tools and techniques of business analysis does not guarantee that a professional will become a valued analyst. The process by which the analyst carries out the work is nearly as important as the work itself.

In this course, participants will analyze and experiment with several behaviors, characteristics, competencies, and personal qualities that support their business analyst training. Participants will also complete a specially designed questionnaire that will help them evaluate their own strengths and weaknesses and prepare an action plan for personal development.

This course provides an intermediate level of proficiency in the Underlying Competencies knowledge area as defined by the IIBA BABOK..


Course Snapshot

Course delivered in a virtual format with live instructor & student interaction

2 times per year (Fall and Spring)


2 full-day classes (8:00am - 4:30pm)


Course Schedule         Register Now

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Business Analysis

Business analysis is a research approach to identifying and defining business needs in order to find solutions, make performance improvements, and enact organizational change. CEPE’s Business Analysis Certificate program provides comprehensive training in these vital areas and helps participants develop...

What You’ll Learn

Upon completion of this course, students will have gained the knowledge to:

  • Describe the behaviors, characteristics, competencies, and personal qualities that support the practice of business analysis and identify the fundamental skills required for each area;
  • Evaluate their own analyst competencies for strengths and weaknesses;
  • Explore competencies of analytical thinking and problem solving;
  • Be able to describe and demonstrate interaction skills that are necessary as part of an analyst’s work;
  • Be familiar with software tools that are available to help analysts do their jobs, including analytically focused tools and collaborative tools.

The Learning Environment

This course is delivered in a virtual format and combines lectures, discussions, and group activities. 

Courses may be taken individually and in any order unless otherwise noted. Five courses are required to complete the certificate. If pursuing the certificate, all courses in the certificate program must be completed within three years. Visit the program page for a recommended sequence.