BA114 The Competencies of a Business Analyst

Certificate Track: Business Analysis

About This Course
Knowing how to apply the tools and techniques of business analysis does not guarantee that a professional will become a valued analyst. The process by which the analyst carries out the work is nearly as important as the work itself.

In this course, participants will analyze and experiment with several behaviors, characteristics, competencies, and personal qualities that support their business analyst training. Participants will also complete a specially designed questionnaire that will help them evaluate their own strengths and weaknesses and prepare an action plan for personal development.

This course provides an intermediate level of proficiency in the Underlying Competencies knowledge area as defined by the IIBA BABOK..

What You’ll Learn
Upon completion of this course, students will have gained the knowledge to:

  • Describe the behaviors, characteristics, competencies, and personal qualities that support the practice of business analysis and identify the fundamental skills required for each area;
  • Evaluate their own analyst competencies for strengths and weaknesses;
  • Explore competencies of analytical thinking and problem solving;
  • Be able to describe and demonstrate interaction skills that are necessary as part of an analyst’s work;
  • Be familiar with software tools that are available to help analysts do their jobs, including analytically focused tools and collaborative tools.

The Learning Environment
This interactive course is held in person at PSU’s Center for Executive and Professional Education in downtown Portland and typically combines lecture, discussion, and individual and group activities.

Instructor: Ron Sarazin
 Ron Sarazin, president of Olympic Performance, Inc., specializes in project management, business analysis, visual management, customer service, and strategic planning training and consulting. He has worked for PACCAR, Portland General Electric, and Mutual Health Systems. Ron earned a BS in Industrial Engineering at Oregon State University and completed specialized training at the University of Idaho and Stanford University.

Course SnapshotRegister now button
  • In person at the Center for Executive and Professional Education
  • 2 times per year (Fall and Spring)
  • 2 full-day classes (8:00am - 4:30pm)
  • Cost: $599

Other Courses in this Certificate Track
Enrolling in the full certificate program allows for more comprehensive learning in regard to business analysis.

Although courses may be taken in any order, Business Analysis Planning and Monitoring is recommended as the first course, especially for those new to the field. If pursuing the certificate, all courses in the certificate program must be completed within three years. Visit the program page for a recommended sequence.

Questions  Questions about this program or course? Contact us.

Custom Training  Interested in bringing this program to your organization? Contact us.