Key Requests

COVID-19 Form Submission, Key Pick-Up and Return Process

To practice physical distancing as much as possible, once you have filled out your key request form, you can send your form directly to When key(s) are ready for pick-up, the recipient will be notified via email.

Key pick-up and drop-off will occur Monday and Wednesday from 8:00am - 2:00 pm at the Facilities and Property Management Front Desk located in the University Services Building Suite 202.

The suite is accessible through the East (6th Avenue) entrance. After entering the building, take an immediate left turn followed by a right turn and continue to the elevator. The suite is on level 2.

If you need any assistance or questions you can also reach out to

Brass keys for interior doors are issued through forms with signature authorizations. Please submit the applicable Key Authorization Form linked below and when key(s) are ready for pick-up, the recipient will be notified by email.

Facilities & Property Management performs services such as installation, repair, retrofits, and maintenance for locks and various door hardware. Please request these services through the Customer Request Portal, email your request to, or, for emergencies, call us at 503-725-2349.

Facilities and Property Management's Key Policy provides definitions and additional detail.

Returning Keys

PSU keys should be returned to Facilities’ Front Desk, located in University Services Building Suite 202 during Front Desk open business hours. Key return appointments can be arranged outside of office hours if necessary by emailing

Key Authorization Forms

Any version of Key Authorization Forms other than those below, will NOT be accepted. Key Authorization Forms require a valid and active ODIN account. Your ODIN and account is your PSU computer account. More about ODIN accounts can be found at the OIT ODIN Accounts page.

Key Authorization Form
(print using landscape format)

Key Ring Authorization Form
For use by Residence Life Personnel Only. (print using landscape format)

Robertson Life Sciences Building Key Authorization Form
(print using landscape format)

MCEC-SCS Key Authorization Form
(print using landscape format)

Tenant Key Authorization Form
(print using landscape format)

Lost Key Report Form

Cabinet Keys

Cabinet keys can be requested using the Customer Request Portal and do not require signature authorization. In the request, be sure to include your contact information, the location of the cabinet, the Lock ID found on the cabinet lock, and a departmental index to charge the service.

PSU-Affiliated Tenant and Contractor Forms

Key authorization forms for Contractors and Tenants affiliated with the University can only be accessed by Facilities and Property Management and Capital Projects and Construction staff via the Facilities and Property Management Internal website on the Keys and Access page. Contractors must contact their designated Project Manager to coordinate key access authorization through Capital Projects and Constructions. Tenants must coordinate with the Commercial Property Management team for key authorization either directly or via Facilities Front Desk at 503-725-3738 or

Questions about your key request? Call the Facilities and Property Management Front Desk at 503-725-3738 or

Lost and Stolen Key Fees

All Keys are subject to the current Fines and Fees Schedule. Fees will be charged directly to the assigned individual in the event that keys are lost or stolen.

Key Type PSU Employee/ Student
Key Replacement (Per-Key)
Non-PSU Organization/Individual
Key Replacement (Per-Key)
Non-PSU Organization
Deposit (Per-Key)
Change Key $50.00 $500.00 $100.00
Master Key $150.00 $1500.00 $250.00
Grand Master Key $250.00 $3000.00 $500.00
Great Grand Master Key $350.00 $4000.00 N/A
Maximum per occurrence $1000.00 No Limit N/A