Frequently Asked Questions
What is the deadline, and what standard applies?
PSU’s compliance deadline under the updated Title II web and mobile accessibility rule is April 26, 2027. The rule adopts WCAG 2.1 Level AA as the technical standard. PSU’s accessible digital design standard also applies to digital resources designed and managed on behalf of the university.
Does this apply if I teach in person?
Yes, if students use digital materials in your course. An in-person class might still include a Canvas site, a PDF syllabus, shared slides, videos, or an online homework platform. Start with the materials students need to participate in your class.
Do I need to fix every old file in Canvas right now?
Reference and archived content created before April 26, 2027, that is no longer being accessed or used to participate in PSU services, programs, or activities, should be archived.
If Panorama gives my course a high score, is everything accessible?
No. Panorama can point out many issues, but it cannot evaluate every item or judge whether all content makes sense when used with assistive technology. Review its findings, check content outside its scope, and ask for help when an issue needs a closer look. See what Panorama does and does not evaluate.
How is digital accessibility different from a student accommodation?
Digital accessibility means creating course materials so students can use them without first having to request an individual change. The Disability Resource Center (DRC) coordinates accommodations for individual students. Faculty need to support those accommodations and make digital course materials accessible. Learn how to support students with DRC accommodations.
Are all textbooks digital and physical required to be accessible?
If PSU acquires a digital textbook through a publisher contract, the contract should require the textbook to meet WCAG 2.1 AA standards. For digital textbooks acquired outside a contract, instructors should check the publisher’s conformance statement for the specific title before adding it to a course. If no statement is available, the instructor may need to choose another text, make the text accessible, or, in rare cases, provide an alternate version that meets the standards.
Physical textbooks do not have to meet these guidelines. However, if a student with a disability requests a digital version, the university must provide an accessible one. If you have questions about a course text, we strongly recommend consulting the Office of Academic Innovation and the Disability Resource Center.
What if a publisher platform or other required tool is inaccessible?
Let OAI know which tool students must use and what barrier you have found. We can help connect you with the right campus partners; PSU’s accessible digital procurement standard explains institutional responsibilities for selecting technologies. If a student reports an access barrier, respond promptly and use PSU’s accessibility inquiry process as appropriate.
What if a library ebook or database article is inaccessible?
Use the PSU Library Accessibility Form to report the item and ask about options. You can also contact OAI if you need help planning an accessible course activity while the issue is addressed.