BO213 Systems Thinking

About This Course

An organization and its value chain form a system made up of interdependent parts that comprise a complex whole. To enhance organizational effectiveness and value creation, leaders need to understand these connections and how actions in one part of an organization can affect other areas — intentionally and unintentionally.

In this course, students will learn the tools and vocabulary integral to a systems thinking approach, which can be used to gain insight into root causes of organizational challenges and generate effective organizational solutions over time. Additionally, students will implement these tools in real-world systems thinking cases.


Course Snapshot

Course delivered in a virtual format with live instructor & student interaction

2 times per year (Winter & Summer)


2 days, 8:00am - 4:30pm


Course Schedule         Register Now

Woman leading a meeting sitting on the floor in a circle


Rooted in the organizational development (OD) and human resource (HR) management disciplines, strategic organizational management (SOM) is the process of building organizational performance through employee and leadership development, and thereby strengthening an organization’s culture and capacity for...

What You’ll Learn

Upon completion of this course, students will have gained the knowledge to:

  • Understand the larger environment (organizations, value chains, community) in which organizational challenges arise;
  • Use systems thinking vocabulary, tools, and templates to analyze the system and identify leverage points;
  • Execute organizational change through the processes and structures that are integral to the system.

The Learning Environment

This course is delivered in a virtual format and combines lectures, discussions, and group activities. 

Other Courses in this Certificate Track

Enrolling in the full certificate program allows for more comprehensive learning in regard to strategic organizational management.

Courses may be taken individually and in any order unless otherwise noted. Four courses are required to complete the certificate. If pursuing the certificate, all courses in the certificate program must be completed within three years. Visit the program page for a recommended sequence.