BO213 Systems Thinking
About This Course
An organization and its value chain form a system made up of interdependent parts that comprise a complex whole. To enhance organizational effectiveness and value creation, leaders need to understand these connections and how actions in one part of an organization can affect other areas — intentionally and unintentionally.
In this course, students will learn the tools and vocabulary integral to a systems thinking approach, which can be used to gain insight into root causes of organizational challenges and generate effective organizational solutions over time. Additionally, students will implement these tools in real-world systems thinking cases.
STRATEGIC ORGANIZATIONAL MANAGEMENT
Rooted in the organizational development (OD) and human resource (HR) management disciplines, strategic organizational management (SOM) is the process of building organizational performance through employee and leadership development, and thereby strengthening an organization’s culture and capacity for...
What You’ll Learn
Upon completion of this course, students will have gained the knowledge to:
- Understand the larger environment (organizations, value chains, community) in which organizational challenges arise;
- Use systems thinking vocabulary, tools, and templates to analyze the system and identify leverage points;
- Execute organizational change through the processes and structures that are integral to the system.
The Learning Environment
This course is delivered in a virtual format and combines lectures, discussions, and group activities.
Courses may be taken individually and in any order unless otherwise noted. Four courses are required to complete the certificate. If pursuing the certificate, all courses in the certificate program must be completed within three years. Visit the program page for a recommended sequence.
Carolyn Niehaus works as a senior leadership and organizational development consultant with MetaSkills Consulting Group Inc. Previously, she worked with Leverage Networks on the publication of the electronic periodical The New Systems Thinker. Carolyn holds a BA in English Literature from the University of Rochester and an MBA from Portland State University.