OnBase Document Management

Office of Information Technology

OnBase Document Management

Service description

PSU uses Hyland OnBase as its enterprise-level software for electronic document storage, conversion of paper forms to digital forms, and business processing via workflows.

OnBase facilitates efficient record sharing across campus in a number of ways:

  • Security: Encryption ensures that outsiders cannot see protected documents and the system keeps a history of activity to record any revisions.
  • Access control: Different groups can be assigned different permissions, giving access to specific content only to the people who need it.
  • Sustainability: Electronic data replaces paper records, reducing waste and the need for document storage space.
  • Search functions: Specific documents can be easily located with the system’s archival and search functions.
  • Retention: Documents are automatically kept for specified amounts of time (or indefinitely) in the system, ensuring adherence to retention policies. 
     

Service details

To access OnBase using the web client, visit imaging.pdx.edu.

OIT provides the majority of support for OnBase, including these functions:

  • Core services
  • Dedicated support staff
  • Training
  • Infrastructure
  • Maintenance
     

Availability

This service is available to the following groups:

  • Faculty
  • Staff
  • IT Professionals

Resources

Documentation

If you need assistance using the OnBase clients, refer to the following guides:

Support

Hyland offers a large library of training material and other resources at the Hyland Software Community. It is easily accessible once you sign up for a free account. You may also access training at the Hyland Training site.

If you need further support or have any questions, email your department coordinator. If you are unsure who your coordinator is, you can request help through the OnBase support request form.

Department Coordinator Email

ADM

Stephen Whitney

admdata@pdx.edu

HR

Brandon Bighaus

bbighaus@pdx.edu

OGS

Jim Bauer

bauerjp@pdx.edu

OSFA

Alex De Steiguer

ajcarr@pdx.edu

RO

Lorenzo Guzman

lguzm2@pdx.edu

SSW

Tyson Van Overhill

tvanover@pdx.edu

UFS (Invoices, Viking Travel, and Viking PRO)

Jarred Trapp

jtrapp@pdx.edu

Any other department

OIT Imaging

Submit the OnBase support request form