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Faculty Support

Welcome to OAI's Faculty Support Services! OAI provides consultations, assistance, and support around teaching with technology, academic professional development, course and program development, community-based learning, pedagogy, and assessment. 

Our Support Desk can provide on the spot support with D2L and other educational technology platforms. Our desk staff can also help you navigate our services and connect with the right OAI staff member. 

How to Get Help

  • We are located in the Office of Academic Innovation (Smith Memorial Student Union on the second floor mezzanine), and are available for walk-ins, calls, and web support requests.
  • Our SUMMER hours are: Monday through Friday, from 10:00 am to 4:00 pm
  • Phone: 503-725-6624
  • Place an Online Support Request
  • To access our full range of services, use the left navigation bar.

Our Staff

OAI Faculty Support Services is staffed by three course support specialists, two instructional designers, and two platform administrators. Our staff all have extensive backgrounds in providing faculty with a broad array of support for teaching with technology, and are extremely knowledgeable about PSU services and resources for teaching.  We can provide PSU faculty with both  on the spot technical and instructional support services and advanced consultation and referral services.