Center for Executive and Professional Education

BH207 Change Management & Conflict Resolution

About This Course

HR professionals are often on the front lines of managing change initiatives and play a key role in reshaping an organization and its people. With change, however, often comes conflict, and in this class HR professionals learn techniques for resolving conflict in the workplace.

  

Course Snapshot


Format
 		 The course is delivered remotely, with a blend of virtual live sessions and self-paced activities.

Frequency
 		 Twice per year 


Length

 One week with a 15-hour workload. Please check the schedule for live session dates and times.

Cost
 		 Cost: $629

Course Schedule         Register Now

Smiling woman giving an interview

Human Resource Management

Human Resource Management is a rapidly growing field that is playing an increasingly important role in helping companies cultivate a positive work culture, drive employee productivity, and achieve organizational goals. HR professionals are employed in a wide variety of industries and can develop their HR...

Human Resource Management

What You’ll Learn

Upon completion of this course, students will have gained the knowledge to: 

  • Be familiar with change management theories and practices
  • Recognize different types of conflict
  • Understand different conflict resolution styles (including self assessment)
  • Practice conflict resolution techniques
  • Think strategically about negotiation

The Learning Environment

The course is delivered remotely, with a blend of synchronous and asynchronous activities. Virtual live sessions provide opportunities to engage with the instructor and other students in real-time and self-paced activities give students the chance to work through content on their own schedule.

Register Now about this content

Courses in this Certificate Track

Enrolling in the full certificate program allows for more comprehensive learning in regard to the management of human resources. 

Course Schedule about this content

Courses may be taken individually and in any order unless otherwise noted. Six courses are required to complete the certificate. If pursuing the certificate, all courses in the certificate program must be completed within three years. Visit the program page for a recommended sequence.

Irene Lee

Meet the Instructor

Irene Lee

Irene Lee has worked in Change Management across various industries, including sportswear/apparel, technology, and healthcare. More recently, she has worked with Nike and Columbia Sportswear to help drive transformational...

See full profile for Irene Lee