Steve Zagarola, Managing Partner and Co-Founder of NWCPE, is a Six Sigma Executive Master Black Belt certified by Mikel Harry – a co-founder of the Six Sigma methodology from Motorola. He has more than 25 years of experience in the practical and effective application of statistical and modern structured approaches to the optimization of manufacturing and transactional processes, quality systems, and R&D including the application of structured problem solving, statistical process control, design of experiments, DMAIC and Design for Six Sigma. He provided technical editing for the 2012 edition of Six Sigma for Dummies for John Wiley & Sons.
Steve’s experiences and talents are the perfect balance between “real-world” experience and the ability to effectively share, train and inspire others. He has worked with and provided training and consulting for industries ranging from apparel manufacturing, advanced semiconductors, food and beverage, plastics molding, wind energy, healthcare, and public transportation for the manufacturing, service, and administration processes. Steve served as Six Sigma Program and Quality Manager at Vestas Wind System, as Director of Quality for Cascade Microtech (now Form Factor), as a Senior Manufacturing Manager at The Coca-Cola Company, and as a structural engineering supervisor for Montgomery Elevator Company (now KONE Corporation). He earned a BS in Mechanical Engineering from Georgia Tech and completed post-graduate studies in Psychology and Statistics at Georgia Tech and Georgia State University and with Dr. Douglas Montgomery.