International Scholars

Insurance Enrollment

Enrolling in the PSU PacificSource Scholar Insurance Plan

  1. Prepare to Enroll
  2. Enroll in the PSU PacificSource Scholar Insurance Plan
  3. Report your enrollment on WorldLink
  4. Create your PacificSource “InTouch” Account

1. Prepare to Enroll

Review the PacificSource Insurance Plan

Review the PacificSource Scholar Insurance Plan Summary of Benefits so you understand the plan costs and benefits. For complete details about the Plan see the Explanation of Benefits.

When to Enroll

You may enroll in the PSU PacificSource Scholar Insurance Plan before you leave home and travel to Portland, or you may enroll during your new scholar check-in meeting. In order to ensure you are covered from the day you arrive in the U.S., we recommend you enroll as soon as you have your travel dates set. Scholars who are renewing their insurance must renew it before their current insurance coverage expires.

Weekly Enrollment

The scholar insurance plan offers a flexible weekly enrollment. The dates you choose to enroll and the fees charged are per week, in 7-day increments. For example, if you enroll for 18 days (2 weeks + 4 days) you will be charged for 3 weeks.

Enrollment Dates

You must have insurance for your entire exchange program. However, you may choose to enroll in the insurance plan for shorter periods of time by renewing your insurance in order to better manage your budget.

Recommended Enrollment Dates 

  • If your exchange program is 3 months or less, we recommend you enroll for the full period of your exchange program, from your arrival date to your departure date.
  • If your exchange program is 3 months or longer, we recommend you enroll in the insurance plan in three-month increments (12 weeks). This will require you to renew your insurance every three months to keep it active. 

Costs

Premiums for the 2023-2024 academic year (starting September) is $41 per person, per week (scholar, spouse, and each child). You will need a credit card (Visa or MasterCard) to purchase the insurance during the enrollment process.

 

2. Enroll in the PSU PacificSource Scholar Insurance Plan

Enrollment and purchase of the PSU scholar insurance plan is through AHP (Academic Health Plans), which is the insurance broker/sales company.

The insurance is provided by PacificSource, which is the insurance company.

  1. Go to the AHP (Academic Health Plans) PSU Scholar enrollment web site (https://psuweeklyscholars.myahpcare.com/). You will find all the information you need about the PSU PacificSource Scholar insurance plan and useful links and documents.
  2. Go to the “Enrollment” tab. Before you begin, review the “Enrollment Instructions” which will give you step-by-step instructions on how to complete the online enrollment.
  3. Click the link to enroll as an individual scholar/scholar with dependents, and follow the steps to enroll. Use your PSU ID number for “Student ID” on the forms.
  4. When your enrollment is complete, be sure to save a copy of the “Coverage Purchase Confirmation.” The confirmation will show your name and the dates of your enrollment. You will need the confirmation to complete the "Insurance Verification" form in WorldLink.

J-2 Dependents Enrollment

If you have J-2 dependent family members with you, be sure to include them with your enrollment. If you family members will arrive later, you can add them to your current enrollment by using the link to the J-2 enrollment form.

Need help with your enrollment?

AHP has an online chat and FAQ page, just click “Do you need help?” in the upper right corner. You can also call 855-856-4198 to speak to an agent.

 

3. Report Your Enrollment on WorldLink

After you complete your insurance enrollment on the AHP web site, you must report your enrollment on WorldLink. This is required for your J-1 program.

  1. Login to WorldLink and select the “Insurance Verification” form.
  2. You will need a PDF copy of your enrollment confirmation from AHP. You may use the email receipt you received from AHP showing your name and enrollment dates, or you may login to your AHP account and download a receipt from there.

 

4. Create Your PacificSource “InTouch” Account

The PacificSource web site and online tools provide helpful information tools if you ever need medical care, including a directory to doctors, clinics, pharmacies and hospitals in the insurance plan.

Bookmark this link! www.pacificsource.com/PSU

Sign up for InTouch

The PacificSource “InTouch” portal gives you fast, secure, online access to your plan’s benefit details. You’ll also enjoy time-saving tools and shortcuts designed to help you manage your health your way. To create your InTouch account, select “Student ID” for the “Identify Using” and then enter your PSU ID number.

Please wait 3-5 business days after you enroll at AHP to create your InTouch account. (Time needed for purchase confirmation and data transfer.) If InTouch does not find your record, wait another day or two and try again.)

Print an insurance ID card and carry it with you.

In your InTouch account you can download and print a paper insurance ID card. You should keep a copy of your ID card with you at all times in case of an emergency.

Download the MyPacificSource App

The MyPacificSource App provides quick and easy access to your insurance information on your phone or tablet, including:

  • View your member ID
  • Call a 24-Hour Nurse Line
  • Find a doctor or hospital
  • Check your deductible status
  • And more!

Getting Care (where to go for your health care)

Find a doctor, clinic, hospital, pharmacy and other health providers at the PacificSource Getting Care page.

 

More healthcare information at How to Use Your Healthcare!