Makeup Exams

Testing Services proctors makeup exams for current PSU students who miss in-class exams due to illness or other circumstances. This service is offered as a courtesy to faculty who are not able to proctor makeup exams for students. Students must receive instructor approval prior to taking a makeup exam with Testing Services. We cannot guarantee space without an appointment, and require students to make their appointments through our online scheduling system.

If you are registered through the Disability Resource Center and receive testing accommodations, visit the accommodated testing page for information how to schedule an exam at SHAC Testing Services.  Do not schedule a "makeup exam" if you wish to receive your accommodations, as you will be charged a $12 fee and will not receive your granted accommodations.

A $12 proctoring fee will be billed to the student's PSU account for each exam taken with Testing Services. 
Testing Services offers makeup exams as a courtesy to faculty and students. This service is not covered with student fees and is not University supported. Therefore, we must charge a $12 fee for coordination and proctoring of testing. If you want to avoid the fee, please work with your instructor to proctor the makeup exam outside of our office.  

Lockers are located in Testing Services for student useApproval for Proctoring

Students are responsible for:

  • Receiving instructor approval to take a makeup exam with Testing Services.
  • Making a testing appointment online.
  • Communicating the appointment time to the instructor.

Testing Services does not contact instructors to notify them of testing appointments. Students must notify instructors of their appointment time and have the instructor send over exam materials to Testing Services.


Appointments are required and available as space permits. You must schedule a PSU Makeup exam at least 24 hours prior to your intended appointment time. Same day appointments cannot be made online.

Green Bar with the words "Schedule This Exam"


A $12 proctoring fee will be billed to the student's PSU account for each exam taken with Testing Services. If you are unable to make your appointment, please contact Testing Services prior to your testing time in order to avoid being charged. If you do not show up for your appointment without notifying our office, you will be charged the $12 proctoring fee.

Test Day

Be prepared on your test day with:

  • A current photo ID.
  • Permitted testing materials.

Testing Services provides pencils, scratch paper (if allowed), and noise reduction devices. Students are responsible for bringing any other testing materials that may be permitted.

Testing Services has free, secure lockers to store all personal items not allowed into the testing room.

Students must abide by Portland State University's Code of Conduct and Testing Services guidelines.  Violations will be reported to the University Conduct and Community Standards office, and the instructor.

PSU Instructor Responsibilities

Instructors should send the following to Testing Services:

  • The Exam
    • Our preferred method to receive exams is via email.
    • If at all possible, we ask that you get the makeup exams to our office at least one business day ahead of the student's appointment time.
  • The Proctoring Form
    • Please fill out the proctoring form completely. We strictly adhere to the information provided by instructors on the proctoring form. 
    • We will not test students past the deadline set on the form or allow the use of additional exam materials without direct approval from the instructor.

More information for faculty about having students test with us is available on our Faculty Information Page.

Testing Services Responsibilities