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Medical ID Card

PacificSource will mail your insurance card to your home address within three weeks of your policy effective date (9/20/17) or within three weeks of the start date of your first term eligible for the PSU Student Health Insurance Plan.  Providers need your Member ID# from your ID card to identify you, verify your coverage and bill PacificSource.

You may download a temporary ID card as well as the smart phone app at PacificSource's website.  There is a drop down where you can download the medical ID card by typing your student ID# and date of birth.

You do not need an ID card to be eligible to receive benefits. If you need medical attention before receiving your ID card, benefits will be payable according to the Policy.

Once you have received your ID card, present it to the provider to facilitate prompt payment of your claim. 

If you have moved, make sure you change your address with the university and then it will automatically update the information with the insurance company within 10-15 business days.