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Specialized Call Routing

Telecommunication Systems offers a large variety of Specialized Call Routing options that your department or group can take advantage of. Communication Systems Analysts can help you understand the costs associated with this kind of programming as well as the many advantages that it can give to your group.

Using Specialized Call Routing Services

Specialized Call Routing can provide your group with technological solutions that:

  • Can handle large volumes of calls into a single program or unit
  • Can provide callers with automated call routing options
  • Allows you to group users together for call handling/answering
  • Lets calls automatically route to specific program areas

Further Resources

For further information, your department's Telecom Coordinator or your department chair can call Telecommunication Systems and ask to speak with one of our analysts. If you are sure of your department's needs, you don't need to call first and can email us directly.