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SS502 Intro to Statistical Methods

Certificate Track: Six Sigma

This 2-day course will ground you in the fundamentals of statistically sound and effective process monitoring and management. The method is based in Statistical Process Control (SPC.) Dr. Walter Shewhart developed the powerful SPC methodology in 1929 to reduce process variation. The methodology has continued to grow in relevance and capability every year since then. Some have even suggested that the manufacture of semi-conductors wouldn’t be possible without it. “We could have invented them – but not manufactured them.”

Effective process monitoring and management and SPC requires the kind of good sound understanding of what a control chart is. Whether your application is a process to manufacture medical devices, semi-conductors, wind turbines or improve the speed of servicing people in a hospital room or improve an IT service call closure rate, these methods will reveal the process’ character and provide the foundation for solving and sustaining process improvement.

Participants will learn the basic statistics behind control charts. They will learn about individuals (Xi) and Moving Range (MR) charts for variable data and how to assess process capability and performance relative to requirements.Register Now button

What You Cover
At the end of the course, participants will understand how to:

  • Quantitatively and graphically characterize, describe and assess their process performance.
  • Use and interpret run and statistical control charts for spotting trends or other types of changes to
  • Exploit SPC methodology to assure the effectiveness of day to day operations, project management and improvement methods such as Lean and Six Sigma
  • Participants received free time-limited versions of software for conducting measurement system analysis and general statistical analysis

Who Should Attend

  • Process owners for any type process or anyone who is responsible for developing processes and process performance reporting
  • People working with manufacturing or non-manufacturing processes
  • Engineers, manufacturing personnel, non-manufacturing personnel

Cost: $889
Discounts may apply, please refer to the registration page for details.

Instructor: Steve Zagarola
 Steve Zagarola is a Executive Master Black Belt in Six Sigma with more than 25 years’ experience in the application of statistical and modern structured approaches to the optimization of manufacturing and transactional processes, quality systems and R&D. He was certified by the Six Sigma Management Institute by Dr. Mikel J. Harry – one of the original founders of the Six Sigma methodology at Motorola. He has worked to improve manufacturing operations for global organizations on six continents and in English, Spanish, Italian and German.


Applies towards the following certificate(s):

Six Sigma Black Belt Certification
Six Sigma Green Belt Certification
Six Sigma Yellow Belt Certification


Questions  Questions about this program or course?  Contact us.

Custom Training  Interested in bringing this program to your organization? Contact us.