DT402: Human-Centered Design

Certificate Track: Design Thinking & Innovation

Service, Business, Software and Product Design organizations have increasingly looked to users and customers to inspire their next innovations. Taking a human-centered (or a human first approach), this course will follow the Design Thinking process of user research, qualitative and quantitative data analysis, problem identification, ideation, prototyping, testing, and implementation. Different from other traditional approaches to innovation, HCD will first satisfy human needs before looking at technology applications and business cases. 

Being human, we are infinitely more complex than any business model or technology advancement. In understanding our complexities and needs, this course will draw from many fields, including: Organizational Management, Engineering Management, Research Methodology, Performing Arts, Visual Arts, Sociology, Psychology, Business Foundations, and Communication. 

What You Coverregister now button

  • Understanding your user/customer/client
  • The Human-Centered Design approach to the Design Thinking Process
  • The relationship between users, technology, and business cases.

How You Benefit

  • You will develop a clear link between design decisions and user needs
  • You will be better equipped to form and participate in inter-disciplinary teams
  • You will be more agile in your perspective changing, enabling multi-stakeholder understanding

Cost: $549
Discounts may apply, please refer to the registration page during checkout for details.

Instructor: Katie Tucker
 Katherine (Katie) Tucker, MA, MBA, is the owner of Werk_strategy, a consultancy that works with organizations to design their next transformation; through experience design, product and service design, and internal/external community building. In her consulting business, Katie has successfully collaborated with global corporations in the transportation, consumer electronics, software, and apparel industries and currently partners within the nonprofit sector to accelerate social innovations through deploying empathic Design Thinking strategies. Additionally, Katie teaches Design Thinking, Innovation, and Entrepreneurship at Portland State University in the School of Engineering, School of Business, and School of Art + Design, where she has worked to develop a cohesiveness in the University’s voice on Design. Katie is also the faculty mentor for the PSU Design for America studio; making change today in our community. 

Questions  Questions about this program or course?  Contact us.

Custom Training  Interested in bringing this program to your organization? Contact us.

Courses can be taken individually or can be applied to a certificate within a three-year limit. Courses completed outside of the three-year limit will need to be retaken to qualify for certificate completion.