Accessible Procurement for Digital Products
All hardware and software products developed, purchased and/or acquired, to the extent feasible, must be accessible to people with disabilities.
If asked, vendors will often indicate that their product is accessible, even if it is not. This is not typically because a vendor is being dishonest. Rather, they do not know what accessibility means. The following are questions that may help you to determine whether or not the product will meet accessibility standards and guidelines:
- Can users perform all functions without a mouse?
- Has it been tested with adaptive technology such as screen reading software? Please explain.
- If it supports audio, does it support captions?
- Is accessibility documentation available?
- If it’s an authoring tool, how does one create accessible content? Please demonstrate.
- If you answered no to any of these questions, when can we expect these issues to be addressed?