Let's Talk is a program that provides easy access to informal mental health consultations with counselors from SHAC. Counselors hold walk-in hours at sites around campus through out the week. Speaking with a counselor can provide insight, solutions, and information about other resources. Let’s Talk consultations are free, confidential and do not require an appointment.
Frequently Asked Questions
- What happens at a visit to Let's Talk?
- How is Let's Talk different from SHAC's counseling services?
- Who should visit Let's Talk?
- I think I have a problem that would benefit from counseling, but I don't know anything about counseling. Would going to Let's Talk help me figure out what to do?
- The most convenient site for me to visit is Graduate Studies, but I'm not a graduate student. Can I go there?
- I called SHAC and have an intake appointment in two weeks. Can I stop by Let's Talk in the meantime?
- I saw a counselor at SHAC and they recommend a referral to a therapist in the community. Can I go to Let's Talk instead?
- I'm currently seeing a counselor at SHAC, and I would like to talk to someone sooner than my next appointment. Can I go to Let's Talk?
- I am currently seeing a counselor at SHAC, and I'm not happy with how things are going. Can I go to Let's Talk instead?
- What else do I need to know?
- Let's Talk visits are confidential. Are there any limits to confidentiality?
Let's Talk Frequently Asked Questions
Appointments are first-come, first-served. Usually there is not much of a wait. The counselor will listen closely to your concerns and provide support, perspective, and suggestions for resources.
Counselors at SHAC provide ongoing counseling, which usually consists of weekly 45-50 minute appointments. Let’s Talk is not formal counseling: it is a drop-in service where students can have an informal consultation with a counselor from time to time.
This service is open to all Portland State undergraduate and graduate students. Let’s Talk is the best fit for the following people:
- Students who are not sure about counseling and wonder what it’s like to talk with a counselor.
- Students who are not interested in ongoing counseling but would like the perspective of a counselor.
- Students who have a specific problem and would like someone with whom to talk it through.
- Students who have a concern about a friend and want some thoughts about what to do.
I think I have a problem that would benefit from counseling, but I don't know anything about counseling. Would going to Let's Talk help me figure out what to do?
Absolutely. The counselor will talk through your issue with you and help you determine the best way to get help. If it’s decided that coming to SHAC is the best alternative, the counselor can help you set up that appointment.
The most convenient site for me to visit is Graduate Studies, but I'm not a graduate student. Can I go there?
Yes, all sites are open to all students.
I called SHAC and have an intake appointment in two weeks. Can I stop by Let's Talk in the meantime?
If you believe you need to be seen sooner than the appointment you were given, it’s best to come to SHAC during business hours and speak with an on-call counselor.
I saw a counselor at SHAC and they recommend a referral to a therapist in the community. Can I go to Let's Talk instead?
Since regular counseling visits are not available at “Let’s Talk”, following up with the referral and/or speaking with the counselor at SHAC is a good idea.
I'm currently seeing a counselor at SHAC, and I would like to talk to someone sooner than my next appointment. Can I go to Let's Talk?
If your next appointment is not soon enough it is best to contact your counselor directly to see if he or she can see you sooner.
I am currently seeing a counselor at SHAC, and I'm not happy with how things are going. Can I go to Let's Talk instead?
The best thing to do in this situation is to talk directly with your counselor. Counselors are eager to get your feedback, positive or negative. Often, an open conversation about your concern helps smooth out any wrinkles. If, after talking with your counselor, you prefer to transfer to someone else, ask your counselor directly or speak to the CAPS Director.
Although Let’s Talk counselors are professionals, Let’s Talk is not a substitute for psychotherapy or formal counseling and does not constitute mental health treatment. Let’s Talk counselors provide informal consultations to help students with specific problems and to introduce them to what it’s like to speak with a counselor. Your Let’s Talk counselor can help you determine whether formal counseling at SHAC would be useful for you and, if appropriate, help you with scheduling an appointment.
Conversations with Let’s Talk counselors are confidential, with a few very rare exceptions. Counselors may need to share information in an emergency when there is an immediate threat of harm to self or others. Counselors are required by law to report when a minor, elderly person, or someone otherwise incapacitated and unable to act on his/her own behalf is being abused. Let’s Talk counselors keep brief written notes of their contacts with students, and in the event that there is an emergency or a student is referred to SHAC, other SHAC staff may see these notes. Finally, these notes can be released in the unlikely event of a court order. Let’s Talk notes are not noted on a students official university record.
A major goal of Let’s Talk is to remove barriers to students accessing help. If you have further questions about confidentiality, we encourage you to discuss them with a Let’s Talk counselor.