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Late Cancellation and No-Show Policy

Counseling Services and Health Services require that students call to cancel their appointments by the close of the business day prior to their appointment. If the student fails to do so, or does not show for their appointment, a $25 late cancellation or No-Show Fee will be billed to the student’s PSU account.

Dental Services requires 24-hour notice of cancellations or a $30 per hour fee will be assessed to the student account. In other words, if the student appointment is two hours in length, a fee of $60 will be billed to the student’s PSU account. If the student fails to show for an appointment a $30 per hour fee will be assessed to the student’s PSU account.