Dental Frequently Asked Questions
We provide standard dental care including exams, teeth cleanings, fillings (both amalgam-silver and composite-tooth colored), root canals, crowns, extractions, and custom bleach trays. Upon completion of a comprehensive doctor's exam you will receive a treatment plan which details what treatment we recommend and the estimated cost. If treatment by a specialist is recommended our providers can refer students.*
During the regular school year, students who are taking five or more general credits a term, and have paid the student health fee (included in tuition costs) are eligible to be seen. Students who do not fulfill either of these requirements are not eligible to be seen. During summer term, students taking five or more credits are eligible to be seen. If a student is not taking summer classes but was taking five or more credits spring term they can be seen with an increased office visit fee. If you have more questions about eligibility please ask our staff.
Our clinic does not directly bill insurance companies. However, if your insurance allows you to receive treatment here and you are interested in reimbursement from your insurance, you may ask them for a claim form and we can assist you in filling one out with the correct ADA insurance billing codes. Our clinic is not responsible for the determination of the insurance, although, we will gladly provide information needed for the reimbursement.
The majority of our services are billed to your student account. A few weeks after your appointment you will receive a bill in the mail informing you of the charges to your account and the fee can be paid in the same manner as your tuition. A few products which are made in a lab outside of PSU (such as night guards and crowns) require payment prior to treatment and students can pay at the cashier's desk with a receipt. You will always be informed if prepayment is required.
If you experience acute dental pain, swelling, or excessive bleeding during our regular clinic hours please contact our clinic. We will get you in at our first available time, usually within 24-48 hours. Our clinic will always work to see emergencies as quickly as possible however, if we are unable to see you due to the volume of emergency patients or the severity of the emergency we may refer you to outside dental services.* If you have a dental emergency after hours, we can refer you to a community dental service with extended hours.
If I am going into the Peace Corps and need my dental records transferred to them, can you provide the information?
Yes. Our clinic will be happy to fill out the dental exam paperwork needed for the Peace Corps as long as the comprehensive exam and radiographs were taken at our office. If you did not have that done at our clinic and need to, you may call or stop by our office to schedule an appointment. Be sure to tell the staff the appointment is for the Peace Corps and bring the paperwork to the appointment.
* Please remember that any dental fees incurred outside our clinic are not subject to our discounted rates and students are responsible for all fees.
Portland State University Dental Clinic Policy for New and Recall Patients
See attached PDF.