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SHAC Cost & Billing

Important Information for Students with Private Insurance

Any PSU student enrolled in five or more in-load, non-Restricted Differential Tuition credit hours a term are eligible to use the services at the Center for Student Health & Counseling (SHAC). However, students who have waived out of the PSU Student Health Insurance Plan should be aware of some important items regarding SHAC billing and coordinating services with a private insurer.

Cost and Billing

A Student Health Fee covers most Medical and Counseling Services at SHAC. However, there are some services that incur an additional cost. For students with private insurance (i.e. are not on the PSU Student Health Insurance Plan) these charges are billed to the student’s PSU account. The student can request a statement from SHAC itemizing the billable services received, and also the necessary information an insurance company needs to process a claim. The student’s insurer will decide whether the expense is covered and reimbursed.

If you are covered under a Health Maintenance Organization (HMO) such as Kaiser or Medicaid/Medicare such as the Oregon Health Plan please discuss this with your provider before engaging in any of the additional services listed below. These services (other than Office Visits) will not be covered at SHAC if you are covered by one of these types of plans.

To request a medical/counseling statement to submit to a private insurer, email Please include your full name, date of birth, PSU identification number, along with the date or dates of service. Please also indicate whether you would like the statement mailed to you or if you would like to pick it up from SHAC. The statement will be mailed to the address that is listed in Banweb. You will need to present photo ID if you are picking up the statement at SHAC. A statement can only be requested and given to the student. All requests will be completed within five business days.

There are special instructions on how to submit Aetna Student Health claims for possible insurance reimbursement.

Additional Services Charges

SHAC Health Services Additional Costs

SHAC Counseling Services Additional Costs

  • Office Visits: Covered by Student Health Fee (summer charges will apply for students taking less than 5 credit hours during summer term). There are additional summer term options and costs.
  • Career Assessment: $62-$108
  • Learning Disability Assessment: $500*

SHAC Testing Services Costs

Services and costs can be found on the Testing Services website.

SHAC Dental Services Costs

Services and costs can be found on the Dental Services website. Dental Service charges are directly billed to the student’s PSU account. Exceptions include high cost procedures which may require payment upfront. Call the Dental Clinic at 503-725-2611 for more information. If the student has dental insurance and their plan allows them to receive treatment at the clinic, Dental Service’s staff will submit a claim on their behalf. The clinic is not responsible for determination of benefits.


*Students with the PSU Student Health Insurance Plan will be covered at 100%.

**Please see the 2014-15 PSU Aetna Student Health Insurance Brochure for current coverage rates.