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Research - Lauren Skinner Beitelspacher

Editorial Board

International Journal of Physical Distribution and Logistics Management

Expertise

  • Retail
  • Supply Chain Management
  • Buyer-Supplier Relationships

Honors

  • 2010 Academy of Marketing Science- Stanley C. Hollander Award
  • University of Alabama- Watson Little Memorial Award, 2008
  • American Marketing Association Birmingham Chapter: Outstanding Marketing Graduate Student 2007
  • Outstanding Doctoral Student in Research, University of Alabama, College of Business Administration ,  Academic Year 2006-2007
  • AMA-Sheth Foundation Doctoral Consortium Fellow, 2006
  • Society for Marketing Advances Doctoral Consortium Fellow, 2006

Refereed Publications

Hansen, John, Lauren Skinner Beitelspacher, and George D. Deitz “Antecedents and Consequences of Consumers’ Comparative Value Assessments” Forthcoming in Journal of Business Research

Rapp, Adam, Lauren Skinner Beitelspacher, and Niels Schillewaert, “The differing effects on inside versus outside sales forces to facilitate enhanced customer orientation and interfunctional coordination,” Forthcoming in Journal of Business Research.

Lauren Skinner Beitelspacher, John D. Hansen, Allen C. Johnston, and George D. Deitz, “Exploring Consumer Privacy Concerns and RFID Technology: The Impact of Fear Appeals on Consumer Behaviors,” Forthcoming in Journal of Marketing Theory and Practice.

Tokman, Mert and Lauren Skinner Beitelspacher (2011) “Supply Chain Networks and Service-Dominant Logic: Suggestions for Future Research,” International Journal of Physical Distribution and Supply Chain Management, 41 (7), 717-726.

R. Glenn Richey, Chadwick B. Hilton, Michael G. Harvey, Lauren Skinner Beitelspacher, Mert Tokman, and Miriam Moeller “Aligning Operant Resources for Global Performance: An Assessment of Supply Chain Human Resource Management,” Journal of Management and Organization, 17 (3), 364-382.

Skinner, Lauren R., R. Glenn Richey, and Kristy E. Reynolds, (2011) “Exploring New Perspectives on Service Efficiency: Service Culture in Retail Organizations,” Journal of Services Marketing, 25 (3), 215-228.

Rapp, Adam, Kevin Trainor, Lauren Skinner Beitelspacher, and Niels Schillewaert (2011), “Integrating Information Technology and Marketing: An Examination of the Drivers and Outcomes of E-Marketing Capability,” Industrial Marketing Management, 40 (1), 162-174.

Jack, Eric P., Thomas L. Powers, and Lauren R. Skinner (2010), “Reverse Logistics Capabilities: antecedents and cost savings,” International Journal of Physical Distribution and Logistics Management, 40 (3), 228-246.

Thomas, Rodney and Lauren R. Skinner (2010), “Total Trust and Trust Asymmetry: Does Trust Need to be Equally Distributed in Interfirm Relationships?” Journal of Relationship Marketing, 9 (1), 43-53.

Skinner, Lauren R., Chad W. Autry, and Charles W. Lamb, (2009) “Some Measures of Interorganizational Citizenship Behaviors: Scale Development and Validation,” International Journal of Logistics Management, 20 (2), 228-242.

Autry, Chad W., Lauren R. Skinner and Charles W. Lamb, (2008) “Interorganizational Citizenship Behaviors: An Emprical Study,” Journal of Business Logistics, 29 (2), 53-74.

Skinner, Lauren R., R. Glenn Richey, and Paul T. Bryant, (2008) “Examining the impact of reverse logistics disposition strategies,” International Journal of Physical Distribution and Logistics Management, 38 (7), 518-539.

*Winner Best Paper Supply Chain Management/ Industrial Distribution Symposium, Society for Marketing Advances (2008)

Richey, R. Glenn, Mert Tokman, and Lauren R. Skinner (2008), “Exploring Collaborative Technology Utilization in Retailer-Supplier Performance,” Journal of Business Research, 61 (8), 842-849.

Richey, R. Glenn, Lauren Skinner and Chad W. Autry, (2007), “A Multi-Level Approach to Retail Management Education: Integrating Customer and Supply Chain Perspectives,” Marketing Education Review, 17 (2), 27-43.

*Reprinted in “Customer Relationship Management in Retail,” Icfai University Press Text Series (2008), Hyderabad, India.  Edited by: Amitabha Ghose.

Reisenweitz, Tim, Lauren Skinner, and Len Weld (2007), “Employee Education Programs: An Important Role of Corporate Social Responsibility,” Journal of Business and Leadership: Research, Practice, and Teaching, 2 (2), 300-308.

Campbell, Kim Sydow, Lenita Davis and Lauren Skinner (2006), “Rapport management during the exploration phase of the salesperson-customer relationship,” Journal of Personal Selling and Sales Management, 26 (4), 359-370.

Books

Digital Co-Author- 8th Edition (2011), Levy – Weitz, Retail Management Textbook

Selected Conference Presentations

Tokman, Mert and Lauren S. Beitelspacher (2010), “Supply Chain Networks and Service Dominant Logic: Suggestions for Future Research,” Society for Marketing Advances, Atlanta, GA

Skinner, Lauren R., R. Glenn Richey, Mert Tokman, and Colin Gabler (2010), “Interconnected Operant Resources and Market Performance: The Retailer’s Perspective,” Academy of Marketing Science, Portland, OR.  Winner of the Stanley C. Hollander Award for Best Retailing Paper

Powers, Thomas L., Eric P. Jack, and Lauren R. Skinner (2009), “Antecedents of Reverse Logistics Cost Savings,” 2009 Society for Marketing Advances, New Orleans, LA.

Skinner, Lauren R., Paul T. Bryant, R. Glenn Richey (2008), “Examining the Impact of Reverse Logistics Disposition Strategies,” 2008 Supply Chain Management and Industrial Distribution Symposium, Society for Marketing Advances, St. Petersburg, FL.

Skinner, Lauren R., Eric P. Jack, and Thomas L. Powers (2008), “Retailer-Supplier Affinity: Relationship and Performance Outcomes,” 2008 Retail Strategy and Consumer Decision Symposium, Society for Marketing Advances, St. Petersburg, FL.

Skinner, Lauren R., R. Glenn Richey, Kristy E. Reynolds, and Peter Ralston (2008), “Managing Retail Returns: Creating a Balance Between a Solvent Customer Return Policy and Enhanced Customer Retention,” 2008 American Collegiate Retail Association Conference, New York, NY

Richey, R. Glenn, and Lauren R. Skinner (2006), “A Multi-Level Approach to Retail Management Education,” 2006 Academy for Marketing Sciences Conference, San Antonio, TX – Marketing Education Track

Richey, R. Glenn, Mert Tokman, and Lauren R. Skinner (2006), “Exploring Technological Collaborations in Retail Partnerships: Technology Driven Logistics Service Quality,” 2006 American Collegiate Retailing Conference, Fayetteville, AK

Tokman, Mert, R. Glenn Richey, and Lauren R. Skinner (2006), “Towards an Integrated Theory of Logistics Service Competency: Orienting Firms Towards Service Excellence,” 2006 Academy of Marketing Science (AMS) Conference, San Antonio, TX – Supply Chain Management Track

Markley, Melissa and Lauren R. Skinner (2006), “Improving the Performance of Customer Relationship Management Across Supply Chain Partners,” 2006 Society for Marketing Advances Conference, Nashville, TN-Supply Chain Management Track

 

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